Nitin Tiwari

• Expertise in Access and Identity management practices
• Expertise in handling unstructured data governance and Security Permissions Restructuring
• Successfully implemented and managed Business Continuity and IT Disaster Recovery programs, ensuring organizational resilience
• Conducted Cyber Maturity Assessments and played a key role in enhancing cybersecurity posture
• Achieved and maintained compliance with ISO 22301, ISO 27001, and other relevant standards
• Creation, Modification and Deletion of Public folders, Shared mailboxes, Distribution lists on O365Exchange
• Working on IIQ Sail Point for New Hire and Termination process
• Managed Information Security initiatives, including risk assessments and policy development
• Tickets creation, dispatching of the requests, monitoring queues and exporting Reports through ticketing tool-SNOW
• Orchestrated and streamlined the user lifecycle events (Joiner, Mover, Leaver) for a workforce of 500+ employees, ensuring seamless transitions and adherence to company policies
• Managing User ids Administration on Linux environment via Putty, X-temp
• Perform Bulk administration requests through PowerShell cmd line
• Creation and management of passwords and Safes through Cyber-Ark tool
• Prioritization of tasks and meeting deadlines, excellent time management skills
• Collaborated with cross-functional teams to establish policies, procedures, and controls in alignment with ISO 27001 requirements
• Perform security administration on various platforms and system, ensuring access is granted as per Control
• Provided guidance and training to staff members on information security best practices and compliance measures
• Promote effective teamwork, mentor employees, and evaluate individual performance
• Collaborating with the Lean team for development of KDB articles so that the process of the Profile Admin team can be streamlined, hence increasing the productivity
• Managing Roster/leaves/compensation for the team of seven resources
• Effective handling and management of Incidents, Service Request, and Change requests in Remedy Tool
• Coordinating and planning work for Client's Exigency beyond normal office hours
• Led the Information Security Management efforts, including risk assessments and security policy development
• Escalation management and service improvement plan.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

• Practically exposer on different technologies like AV Product (Trend Micro Deep-security, Sentinel 1, Symantec.) Agent package creation, installation, configuration & more
• Developed and implemented effective cyber security plans to maintain the security of computers files against unauthorized modification, destruction, and disclosure
• Managed & created rules and polices for end-users in the data protection area, DLP, facilitating the efficiency and ease of operations
• Performed threat analysis in a 24/7 environment, mitigating and managing all threats and risks to the company and gaining 99% security in data
• Employ automatic update and mentor all employees on cyber security best practices, which reduced risk of attacks
• Worked with internal and external audit team to resolve regulatory issue to maintain compliance with regulatory requirements
• Monitored organization's network for security breaches & investigated violations.
• Queried databases for information needed for report processing.

• Received technical escalations from support team, Management, clients and other departments through phone, chat or emails
• Do proactive check and system analysis to verify the system is working well and provide regular servers and PCs maintenance
• Create tools used for proactive system checks, which is running daily to check the system and to provide faster solution for technical support team and to reduce resources needed
• Subject Matter Expert (SME) for some of Prometric's Platforms
• I.e
• (ETS, British Council, Pro-(admin/proctor) Platform)
• Training new agents / Clients to use organization systems
• Write Knowledge Base for Technical Support Team
• Technical Controller (Consultant)
• Successfully spearhead British Council Readiness project that includes end to end readiness, test delivery and decommission of over 90 partner test centers based in India, Middle East, and Africa during CFA Admin Window
• Proactively assist customers to avoid or reduce IT-related problem occurrence
• Assist automate the system checking process by creating tools to reduce the time used for troubleshooting (Automation programming).
• Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.
• Queried databases for information needed for report processing.

Completed a comprehensive Bachelor's degree in Engineering with Honors at [Rajiv Gandhi Proudyogiki Vishwavidyalaya]. Demonstrated a strong academic foundation, problem-solving skills, and a commitment to excellence throughout the program. The Honors designation reflects a dedication to in-depth understanding and application of engineering principles, preparing for a dynamic and impactful career in the field.