Nitin Naveen Verma
Gurgaon
Summary
Proven Sales Manager with a track record of exceeding business targets at Ganpati Enterprises through strategic sales planning and key account development. Skilled in vendor relationship management and solution selling, I have successfully enhanced sales volumes and profit margins by fostering growth and optimizing operations.
Overview
8
8
years of professional experience
Work History
Sales Manager
Ganpati Enterprises
Gurgaon
08.2018 - 12.2024
- Participated in negotiations with vendors regarding product purchases or contracts.
- Implemented process changes to streamline sales department workflow.
- Resolved customer complaints regarding sales and service.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Supported sales team members to drive growth and development.
- Managed daily operations of sales department, including supervision of staff members.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Provided technical support for customers using the e-commerce platform.
- Generated weekly reports summarizing sales performance metrics.
- Partnered with PR to promote integrated campaigns and build engaging content.
- Drafted detailed documentation outlining processes related to managing the e-commerce platform.
- Conceptualized and implemented digital marketing initiatives and tracked results for real-time analysis and optimization.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Collaborated with other departments to ensure smooth operation of the e-commerce platform.
- Tracked orders and shipments using appropriate software tools.
- Created promotional materials, such as email campaigns, web banners, newsletters, to promote e-commerce products.
- Completed day-to-day duties accurately and efficiently.
Business Development Executive
3DOM International
Gurgaon
05.2017 - 07.2018
- Maintained a database of contacts from prospective clients for future follow-ups.
- Listened to customer needs to identify and recommend best products and services.
- Researched customer feedback regarding products and services offered by the organization.
Education
B.com - Commerce
Ch. Bansi Lal Collage
Bhiwani01-2016
Skills
- Solution selling
- Sales presentation
- Key account development
- Sales operation
- Sales processes
- Account management
- Trend analysis
- Vendor relationship management
- Operations
Timeline
Sales Manager
Ganpati Enterprises
08.2018 - 12.2024
Business Development Executive
3DOM International
05.2017 - 07.2018
B.com - Commerce
Ch. Bansi Lal Collage
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