Summary
Overview
Work History
Education
Skills
Tools & Platforms
Timeline
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NITISH GULATI

Faridabad

Summary

Strategic and results-driven HR Operations Leader with 12+ years of comprehensive experience in employee lifecycle governance, HR analytics, compliance management, benefits administration, and process transformation. Adept in leveraging HRMS systems (SAP SuccessFactors, Oracle People, PeopleStrong, BambooHR) and data-driven dashboards to inform strategic decisions. Proven track record of simplifying workflows, enhancing employee experience, ensuring statutory compliance, and driving operational excellence through cross-functional collaboration and automation. Skilled in building HR team capability, leading audits, and aligning HR operations with evolving business goals. Demonstrated leadership in mentoring teams, driving HR innovation, and managing large-scale operations with a people-first approach.

Overview

14
14
years of professional experience

Work History

Assistant Manager – HR Operations

Livspace.com
04.2022 - Current
  • Reduced exit turnaround time by 33% through reengineering workflows and introducing automation in clearance tracking.
  • Generated savings of ₹50+ lakhs via strategic audit controls and root cause analysis in cost recovery initiatives.
  • Delivered HR dashboards for headcount, attrition, and insurance usage, enabling business-aligned decision-making.
  • Administered benefits for 5000+ employees including NPS, VPF, meal cards, and wellness programs; increased utilization by 8% YoY.
  • Partnered with insurance vendors to ensure seamless policy administration across GMC, GPA, and GTL.
  • Conducted regular internal audits of HR records and processes to ensure compliance with statutory and internal controls.
  • Led HRMS transformation by supporting SAP SuccessFactors implementation: module design, UAT, and data mapping.
  • Mentored and trained HR operations team on systems, compliance, and process documentation.
  • Collaborated with IT, Finance, and Legal teams to streamline employee lifecycle operations.
  • Conducted 15+ POSH sessions ensuring 100% compliance across regions.
  • Audited recruiter referral data against ATS reports, saving ₹10+ lakhs.
  • Designed SOPs and scaled team readiness for high-volume operations.

Deputy Manager – Human Resources

REA India (Housing.com)
09.2021 - 03.2022
  • Designed and rolled out employee recognition programs, contributing to 10% increase in retention.
  • Ensured 100% salary accuracy and timely disbursement by optimizing payroll workflows.
  • Maintained policy governance with quarterly refresh sessions and handbook updates.
  • Coordinated with benefits vendors and managed policy integrity.

Senior Executive – HR

Knight Frank India Pvt. Ltd.
04.2019 - 09.2021
  • Oversaw onboarding and performance processes; tracked key HR metrics.
  • Delivered engagement surveys and analyzed feedback to enhance employee experience.
  • Supported compensation and benefits communication.

Senior Executive – HR

Acknown Technologies Pvt. Ltd.
06.2015 - 04.2019
  • Led design and implementation of in-house performance and background verification systems.
  • Developed orientation programs to instill company culture and policy awareness.
  • Improved onboarding through structured feedback loops.

Management Executive – HR

HyperQuality India Pvt. Ltd.
10.2012 - 04.2015
  • Maintained HRIS accuracy; supported payroll and compliance data.
  • Coordinated onboarding logistics and handled employee policy queries.

Management Executive – HR

A-1 Technology Pvt. Ltd.
04.2011 - 10.2012
  • Managed full-cycle onboarding and offboarding including compliance and settlements.
  • Supported time & attendance tracking and onboarding coordination.

Education

MBA - Human Resources

Maharishi Dayanand University
Rohtak
06.2014

Skills

  • HR operations strategy and governance
  • HR process optimization
  • HRMS implementation and UAT
  • HR analytics and reporting
  • Compliance and audit readiness
  • Employee lifecycle management
  • Benefits administration
  • Leave and attendance management
  • Team training and development
  • Cross-functional collaboration

Tools & Platforms

SAP SuccessFactors, PeopleStrong, Oracle People, BambooHR, MS Excel (Advanced), PowerPoint, Google Workspace

Timeline

Assistant Manager – HR Operations

Livspace.com
04.2022 - Current

Deputy Manager – Human Resources

REA India (Housing.com)
09.2021 - 03.2022

Senior Executive – HR

Knight Frank India Pvt. Ltd.
04.2019 - 09.2021

Senior Executive – HR

Acknown Technologies Pvt. Ltd.
06.2015 - 04.2019

Management Executive – HR

HyperQuality India Pvt. Ltd.
10.2012 - 04.2015

Management Executive – HR

A-1 Technology Pvt. Ltd.
04.2011 - 10.2012

MBA - Human Resources

Maharishi Dayanand University
NITISH GULATI