Nitish Saikia

Team Leadership & Business Management:

• Led high-performing team of 16 Vendor consultants managing Group lines - Camera and Home Entertainment category, improving Gross Business , scaling operations while maintaining superior performance catalog metrics .

• Drove vendor growth for Amazon focusing on three pillars: Profitability, Availability, and Buyability.
• Delivered 100%+ goal achievement in Camera category and 98% goal achievement in Home Entertainment from Q3 2024 to Q3 2025.
. • Managed business volume exceeding 300 million Euros, achieving 4.8% year-over-year growth on Gross Sales in 2025. Co-developed Joint Business Plans (JBPs) and driving KPIs for Key Accounts like Sony, Samsung and DJI. Achieved 70% vendor JBP metrics green (YoY +1800 bps) via primarily through initiatives like contract negotiations to decrease PCOGS, Amazon warehouse onboardings, increased vendor Ads spend , catalogue improvement and improving overall operational efficiency .

Strategic Project Leadership & Innovation:
• Spearheaded vendor growth acceleration program for top 50 vendors, delivering +630 bps growth (vs 8.5% average) while maintaining Net PPM performance

Process Innovation & Automation Excellence:
• Implemented multiple automation solutions generating 6.5+ HC savings, including Comprehensive Availability Metrics dashboard, Profitability Analysis Dashboard & Capability Building dashboard
• Drove VCP offshoring adoption to 96% (+300 bps vs goal)

Capability Building & Excellence:
• Established robust vendor relationship management achieving 78%+ satisfaction scores through strategic business reviews and proactive communication

• Orchestrated massive vendor satisfaction transformation via operational process streamlining, head count reallocation improving VSAT scores by +834 bps from 70.8% to 79.1% through systematic recovery efforts for top 50 vendors across program.

• Was responsible for onboarding of and managing relationships with 110+ importers, distributors, and resellers in the FMCG sector, focusing on revenue growth and operational metrics.
• Developed comprehensive business plans for key account strategies, forecasting, budgeting, and ROI tracking.
• Launched the Global Selection category, scaling it from 0 to 1, eventually generating monthly GMV of 4.5 crore by Q3 2024.
• Supervised a team of 2 Assistant BDMs and 2 Account Managers to enhance productivity.
• Liaising with category marketing teams to work on the enhanced visibility of the Imported collection category and working on brand participations during special deal occasions, such as Diwali sales.
• Formulated detailed business plan for region, incorporating sales pipeline, volume targets, and cost management.
• Initiated first retail partner project within Global Brands on JioMart platform lauching a Korean skin care brand and a chinese Kitchen ware brand.
• Achieved average month-on-month growth of 23%, earning 'Mover of Mountain' award for Q3 2023.

• Oversaw a team of 2 branch managers, 1 area channel manager, 8 sales managers, and over 60 executives for sales in West Bengal.
• Managed budget planning and forecasting to implement targeted sales strategies.
• Was responsible for scaling the business in the region from around Rs 2 million MRR average in 2021 to over Rs 6 million. This was achieved through manpower expansion from a team size of 35 people to approximately 70 people. Also achieved a better meeting-to-conversion ratio via revised specifications of hot leads and improving the manager-partner meeting quota.
• Secured an average of 250 clients monthly, generating MRR exceeding 60 lacs thus improving the bucket for upselling by almost 250% from 2020.
• Developed marketing and customer promotions aligned with national plans to enhance brand visibility.
• Executed management changes and network restructuring across the region to improve underperforming locations.

• Leading a team of stock managers and quality managers managing a total team size of 13 team members and managing a gross revenue of over 8cr monthly.
• Responsible for managing the operational excellence of the stock, P & L management, and quality check on supply acquisition.
• Managed over 15 Key accounts with Gross Monthly Revenue of over 10 Lacs.
• Improved overall NPS to over 80 with over 1500 bps growth.
• Improved overall GMV in the zone by over 150% in 2021.

• Responsible for handling a team of Business Development Managers and Area Business Managers.
• Handling P&L responsibilities of Guwahati, managing a portfolio of over 150 properties and also expanding the supply for the assigned territory.

• Supply Acquisition and Portfolio management to drive profitability.
• Onboarded over 70 properties and 1000 rooms into OYO's portfolio with churn lower than 10%.
• Won the achievers award in Q1 2019 for launching the first premium Pallette Property in the region