Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nivedita Birdawde Sawant

Nivedita Birdawde Sawant

Mumbai

Summary

Senior business analyst with over 14 years of experience in technology solutions for financial services, insurance, and UK pension sectors. Proven track record in agile environments, facilitating scrum ceremonies, managing product backlogs, and enhancing stakeholder collaboration. Expertise in requirements elicitation, business process analysis, system integration, and UAT management. Demonstrated ability to support end-to-end project delivery as both business analyst and scrum master.

Led end-to-end business analysis activities for digital transformation initiatives across Insurance and UK Pension platforms.

Overview

18
18
years of professional experience

Work History

Senior Business Analyst

Lumera (UK based)
Mumbai
07.2021 - Current

Project: Product development for UK Pension Administration system and Accounting System

  • Led end-to-end delivery for UK pension platforms supporting policy administration and accounting systems.
  • Elicit, analyze, and document business, functional, and non-functional requirements using user stories, use cases, and process flows.
  • Performed gap and impact analysis for system enhancements and business initiatives.
  • Leveraged AI tools to enhance Business Analysis activities, improving productivity and decision-making.
  • Managed requirements traceability and backlog using Azure DevOps and JIRA.
  • Conducted Agile ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
  • Worked closely with Product Owners to refine and prioritize the product backlog.
  • Managed cross-functional teams including developers, QA, and business stakeholders across geographies to ensure smooth sprint execution and to removed impediments
  • Successfully delivered multiple Agile transformation projects involving process automation and system modernization.
  • Created and maintained release documentation and end-user guides.

Senior Business Analyst

Marsh Mclennan Global Services India Pvt. Ltd. (formerly Jardine Lloyd Thompson)
03.2018 - 06.2021

Project: Product development for Middleware system, Document Manager, Work Manager and Accounting System for UK Pension

  • Acted as Senior BA for enterprise pension administration systems across multiple releases.
  • Led requirements scoping, prioritization, and change control with business and technology stakeholders.
  • • Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives for cross-functional teams.
  • Conducted business process analysis and re-engineering to improve operational workflows.
  • Owned UAT coordination and business sign-off for production go-lives.
  • Performed root cause analysis for UAT and production issues, supporting system stability.

Product Manager / Senior Business Analyst

ICICI Lombard General Insurance Company
Mumbai
07.2012 - 10.2017

Project: Policy Administration System of Health and Weather Insurance products

  • Performed dual role supporting core insurance and policy administration systems.
  • Led requirements elicitation workshops and stakeholder interviews to define business needs.
  • Authored Business Requirement Specifications (BRS) and functional documents.
  • Supported product roadmap planning, release prioritization, and feature delivery.
  • Analyzed market and industry trends to identify product and process improvement opportunities.
  • Supported UAT and production releases to ensure business readiness.

Associate Software Engineer

Accenture
Hyderabad
06.2008 - 07.2009

Project: Managing ERP products (Client: Microsoft)

  • Worked as a techno-functional resource for managing Microsoft’s ERP Product.
  • Handled application support, debugging, and troubleshooting.
  • Managed performance monitoring of Microsoft web and application servers.

Education

MBA (IT & Finance) -

Times Business School
Navi Mumbai
01-2012

PGDBM -

NCC Education
United Kingdom
01-2011

Bachelor of Information Technology -

Vivekanand College
Chembur
01-2008

Skills

  • Project Lifecycle Management
  • Business Analysis
  • Scrum Master
  • Azure DevOps, VSTS Management
  • AI-Assisted Business Analysis
  • Product Management
  • Functional & Non-Functional Requirements Elicitation
  • User Stories
  • Use Case Modelling
  • Gap and Impact Analysis
  • Stakeholder Management
  • Change Management
  • Agile / Scrum management
  • Digital Transformation
  • Expertise in Health Insurance
  • UK Pension Accounting System

Timeline

Senior Business Analyst

Lumera (UK based)
07.2021 - Current

Senior Business Analyst

Marsh Mclennan Global Services India Pvt. Ltd. (formerly Jardine Lloyd Thompson)
03.2018 - 06.2021

Product Manager / Senior Business Analyst

ICICI Lombard General Insurance Company
07.2012 - 10.2017

Associate Software Engineer

Accenture
06.2008 - 07.2009

MBA (IT & Finance) -

Times Business School

PGDBM -

NCC Education

Bachelor of Information Technology -

Vivekanand College
Nivedita Birdawde Sawant