Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Hi, I’m

NOEL GEORGE CHRISTI

Jaipur
NOEL GEORGE CHRISTI

Summary

I would like to pursue a challenging career that gives me a chance to progress and gain experience, to use my skill sets and knowledge in the best way possible, so as to develop a better perspective and reach greater heights.

I'm a motivated student with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and ready to work alongside a team. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
years of professional experience

Work History

oyo hotels
Jaipur

Guest Relations Executive
07.2019 - 12.2019

Job overview

  • Provided prompt customer service to all guests throughout their stay
  • Ensured that front desk operations ran smoothly and efficiently
  • Tried to Maintain an up-to-date knowledge of hotel services, facilities, and amenities
  • Coordinated with housekeeping staff to ensure rooms were adequately prepared for incoming guests
  • Greeted and welcomed guests upon arrival to ensure a positive first impression
  • Tried to Resolve guest complaints in a professional and courteous manner
  • Processed payments from guests promptly and accurately
  • Educated guests about available amenities and coordinated delivery of desired services
  • Oversaw services in lobby and guest lounge spaces
  • Responded to guests, including telephone, and in-person inquiries
  • Answered guest inquiries regarding hotel offerings and services
  • Assisted guests in answering questions and completing check-in and check-out processes
  • Provided guest assistance and information regarding cab services, nearby restaurants and dining options outside, local attractions and points of interest
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions
  • Assisted guests at check-in, providing information on various services within hotel
  • Delegated work to staff, setting priorities and goals
  • Transmitted and received messages using telephones or telephone switchboards
  • Offered guests beverages and refreshments upon check-in
  • Built and maintained productive relationships with employees
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests
  • Advised housekeeping staff of rooms vacated and ready for cleaning
  • Tracked guest feedback to identify areas of improvement within the organization

Freelancer
Sharjah

Salesperson
03.2016 - 12.2016

Job overview

  • Making product quotation and price lists, and modifying according to market price
  • Speaking to customers regarding products and services offered by the company
  • Front desk operations
  • Customer service
  • Product knowledge
  • Attention to detail
  • Strong empathy
  • Hospitality industry experience

Education

Bharathiyar University

Bachelor of Business Administration from General
01-2021

University Overview

Indian Excellent Pvt. School
Sharjah, UAE

Grade 10 | 12 from Commerce
05-2016

University Overview

The Emirates National School
Sharjah, UAE

Primary/Secondary/Higher Secondary
01.2012

University Overview

M.G.M School
Kerala, India

9th & 10th

University Overview

Skills

  • Communication skills
  • Basic computer knowledge
  • Adaptability
  • Daring
  • Quick Grasping Power
  • Command in English
  • Able and willing to learn
  • Observant
  • Vigilant
  • Front desk operations
  • Customer service
  • Product knowledge
  • Attention to detail
  • Strong empathy
  • Hospitality industry experience

Accomplishments

Accomplishments
  • Rendezvous Award, 2015, Vocals (Solo Singing)
  • Performance in Art, 2012, Poster Making

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Arabic
Beginner
A1

Affiliations

Affiliations
  • Reading
  • Music

Timeline

Guest Relations Executive
oyo hotels
07.2019 - 12.2019
Salesperson
Freelancer
03.2016 - 12.2016
Bharathiyar University
Bachelor of Business Administration from General
Indian Excellent Pvt. School
Grade 10 | 12 from Commerce
The Emirates National School
Primary/Secondary/Higher Secondary
M.G.M School
9th & 10th
NOEL GEORGE CHRISTI