Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Internship Training
Timeline
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Noor Nehar Zaman

Noor Nehar Zaman

Bengaluru

Summary

To obtain a position that challenges me and provides me the opportunity to reach my full potential professionally and personally utilizing my abilities and years of experience in your organization that is progressive intellectually and technically and one in which practices collaborative leadership, integrity and honesty.

Overview

4
4
years of professional experience

Work History

Inbound Sales Representative

Accenture
BANGALORE
04.2024 - 01.2025
  • Resolved customer complaints in a timely manner to ensure satisfaction.
  • Responded to customer inquiries via phone, email and chat.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.

Trade Finance Operations

Saraswat co operative bank
BANGALORE
10.2023 - 04.2024
  • Oversee trade finance transactions, ensuring smooth operations and compliance with regulations.
  • Manage end-to-end processing, mitigating risks and maintaining accuracy in documentation.
  • Support client needs by providing efficient solutions and ensuring timely transaction execution.
  • Contribute to business growth through client acquisition, retention, and relationship management.

Transactional Risk Investigator Level - 3

Amazon Development Center of India
BANGALORE
10.2022 - 10.2023
  • Investigate suspicious activities and transaction behaviors that could pose a risk to Amazon or customers in U.S., Canada, and France markets
  • Ensure high quality decision by applying CTPS standard operational procedures
  • Identify known fraud patterns, discover new modus operandi trends, and take suitable actions to minimize risks
  • Maintain high level of confidentiality and data security standards
  • Analyze and interpret data to identify key market insights and trends
  • Working knowledge of data scraping and mining in domains like ICT, CMFE, and Consumer Goods
  • Devising and evaluating secondary research methods for data collection of market sizing estimation and its related growth prospects
  • Conduct primary research interviews through Cleverex, cold calling, survey designing and email responses

Junior Research Associate

OG&E Consulting Private Limited
Bengaluru
07.2021 - 07.2022
  • Analyze and interpret data to identify key market insights and trends.
  • Working knowledge of data scraping and mining in domains like ICT, CMFE, and Consumer Goods.
  • Devising and evaluating secondary research methods for data collection of market sizing estimation and its related growth prospects.
  • Conduct primary research interviews through Cleverex, cold calling, survey designing and email responses.

Education

Bachelor of Business Administration -

St. Anne's Degree College for Women
Bengaluru
04-2022

Higher Secondary School -

St. Anne's PU College for Girls
04-2019

Skills

  • MS Excel
  • MS PowerPoint
  • MS Word
  • Tally ERP9
  • Fraud detection
  • Sales techniques
  • Market research
  • Customer relationship management
  • Problem resolution

Hobbies and Interests

  • Music
  • Travelling
  • Cooking

Languages

  • English
  • Hindi
  • Kannada
  • Bengali

Internship Training

Market Research Internship (2022, 4 Weeks)

  • Conducted a research survey on the Adoption of Electric Vehicles in Bengaluru during the 5th semester.
  • Developed and presented a business plan with financial projections and market growth estimates during the 4th semester (2021).

NGO Internship – INCITE, Thiruvananthapuram (2020, 21 Days)

  • Gained hands-on experience in social impact initiatives and community engagement.

Industrial Visit (2019)

  • Completed visits to Stock Market Institute, Bengaluru, and HAL Helicopter Division.
  • Successfully submitted a detailed report on industry insights and learnings.

Timeline

Inbound Sales Representative

Accenture
04.2024 - 01.2025

Trade Finance Operations

Saraswat co operative bank
10.2023 - 04.2024

Transactional Risk Investigator Level - 3

Amazon Development Center of India
10.2022 - 10.2023

Junior Research Associate

OG&E Consulting Private Limited
07.2021 - 07.2022

Bachelor of Business Administration -

St. Anne's Degree College for Women

Higher Secondary School -

St. Anne's PU College for Girls

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Noor Nehar Zaman