Noori Siddiqui
Delhi
Summary
Dynamic Customer Relationship Officer with a proven track record at Titan India Limited, excelling in customer service and data analysis. Successfully developed loyalty programs that enhanced customer retention rates. Adept at problem-solving and maintaining detailed records, ensuring exceptional customer satisfaction and fostering strong relationships.
Overview
5
5
years of professional experience
Work History
Customer Relationship Officer
Guess india limited
Delhi
02.2024 - 06.2025
- Maintain the visual merchandising
- Handle monthly sale data
- Handle customer queries and help to suggest better product
- Have good knowledge of a product
Customer Relationship Officer
Titan india limited
Delhi
11.2022 - 01.2024
- Maintained detailed records of customer interactions, transactions, comments and complaints.
- Maintain visual merchandising
- Have good knowledge of a product
- Maintain monthly yearly sale data
Customer Relationship Officer
Bata india limited
Delhi
06.2020 - 06.2022
- Collaborated with other departments within the organization to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
Education
Bachelor of Arts -
School of Open Learning
Delhi University 11-2025
High School Diploma -
Govt Girls Senior Secondary School
Dwarka 04-2017
High School Diploma -
Govt Girls Senior Secondary School
Dwarka 04-2015
Skills
- Customer service
- Data analysis
- Customer relationship management
- Problem solving
- Maintain the visual merchandising
- Feedback collection
- Have good communication skills
Languages
Hindi English
First Language
Hindi English
Beginner (A1)
A1
Timeline
Customer Relationship Officer
Guess india limited
02.2024 - 06.2025
Customer Relationship Officer
Titan india limited
11.2022 - 01.2024
Customer Relationship Officer
Bata india limited
06.2020 - 06.2022
Bachelor of Arts -
School of Open Learning
High School Diploma -
Govt Girls Senior Secondary School
High School Diploma -
Govt Girls Senior Secondary School