Proven IT Network and IT support engineer with a track record of enhancing network efficiency and reliability at Delta Electronics. Skilled in network troubleshooting and IP addressing, coupled with strong vendor coordination and end-user support abilities. Excelled in maintaining LAN and wireless network availability above 99%, demonstrating a commitment to operational excellence and client satisfaction.
Monitor & Manage Office LAN Network
Troubleshoot LAN Switch issues
Troubleshoot LAN connectivity Issues
Monitor & Manage Office Wireless Network
Troubleshoot Wireless Connectivity issues
Troubleshoot wireless SSID authentication issues with Cisco ISE
Monitor and manage all LAN uplink to Gateway device and maintain LAN and wireless availability 99%
Configure switches and Accesspoints as per company standards to make the network available
Health checkup of LAN, Wireless, and WAN Devices
Monitor & Manage WAN Network
Monitor Router, Firewall, Load balancer, and SD-WAN traffic
Troubleshoot WAN device issues with the help of the Vendor
Monitor the WAN Link uptime
Manage the ISP and follow up with them for faster recovery of disconnected links.
Maintain Network Inventory
Coordinate with the Corp Network team for various ongoing Network Projects
Follow up with the concerned team for Internet link payments to ensure no disconnection due to that
Configure and maintain DHCP service
Budget preparation
Maintain and manage the network device inventory
Support server team functions in an emergency or in their absence
Follow up with other departments for smooth factory IT operations
Responsible for the upkeep of IT infrastructure of the organization
Installation, Configuration of biometric device & Monitoring CCTV Camera in the company.
Drafting and Enforcing IT policies. (Desktop, Laptop, Internet, Security, Password, Backup etc).
IT Asset verification, Inventory and Audit Management.
Application Support like CRMDMS.
Client/Vendor Presentation and handling technical queries from the Internal and External customer.
Cost reduction, Managing and maintain the IT budget.
Planning, Installing, Optimizing, and Administrating WindowsXP, Vista Win7, Win8, Win10, Server 2008.
Software & patch addition, modification & removal.
Troubleshooting the all type of IT related issue & also vendor Co-ordination.
Configuring Email accounts like Microsoft Outlook.
Configuration of the routers.
Formatting hard disk, creating hard disk partition, Hard disk installation, Data backup.
Ram upgradation for desktop.
Virus Protection Desktop and Laptop
Drafting and Enforcing IT policies. (Desktop, Laptop, Internet, Security, Password, Backup.
Network Troubleshooting
IT helpdesk
IT helpdesk