NVSVUKM S RAO CH
VIJAYAWADA
Summary
A seasoned leader in banking, I excelled at India Post Payments Bank by spearheading market share growth and mentoring teams towards operational excellence. With a knack for strategic planning and customer relations, my tenure is marked by innovative solutions and a significant boost in sales performance. My approach blends talent development with rigorous market analysis, setting new benchmarks in business performance management. Strategic Chief Manager known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and financial management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and team cohesion in fast-paced environments. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Chief Manager and Regional Head
India post payments bank
Vijayawada
07.2023 - Current
- Mentored team members by demonstrating best practices for sales and customer service.
- Delegated work to staff, setting priorities and goals.
- Analyzed business performance data and forecasted business results for upper management.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Maximized branch revenue by optimizing daily operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Created and managed budgets for travel, training, and team-building activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed and implemented strategies to increase market share in the region.
- Identified new business opportunities through market research and industry trends.
- Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
Manager and Branch Head
Allahabad bank
Yelakeli,Wardha, Maharastra
06.2012 - 01.2018
- Have handled sales and operations of various branches as branch head.
- Responsible for driving all sales parameters from Assets to liabilities as well third party products.
- Received many accolades and appreciation letters for sales growth across parameters and operational excellence.
- Enhanced customer satisfaction through the development of a customer service meetings
Officer
Vasavi Mutually aided credit society
Kondapalli, Vijayawada
05.2010 - 05.2012
- Improving thrift among society members.
- Explaining importance of saving, availability of credit and importance of insurance.
- Explaining various sales products effectively.
- Identified needs of customers promptly and efficiently and devising financial plan
Education
MBA - Finance And Marketing
KGRL PG Courses
Bhimavaram04-2010
Skills
- Innovation management
- Compliance management
- Sales and marketing
- Customer relations
- Business performance management
- Cross-functional communication
- Operations planning
- Influencing and negotiating
- Talent development
- Strategic planning
- Cross-functional team coordination
- Market analysis
- Organizational improvement
Affiliations
- Have attended many number of skill developmental program's ranging from IIMs, NABARD, IIBF, In house trainings of Allahabad bank and India post payments bank.
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Beginner
A1
Accomplishments
Received many awards and recognition across parameters from Account acquisition, Revenue growth,CASA growth, Adhaar seeding, DBT income growth, Cash Management services,General and life insurance business growth and for operational excellence.
Timeline
Chief Manager and Regional Head
India post payments bank
07.2023 - Current
Manager and Branch Head
Allahabad bank
06.2012 - 01.2018
Officer
Vasavi Mutually aided credit society
05.2010 - 05.2012
MBA - Finance And Marketing
KGRL PG Courses
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