Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Omkar Biradar

Omkar Biradar

Team Leader
Hyd

Summary

Results-driven Team Leader with 5+ years of progressive experience in the US Healthcare Revenue Cycle Management (RCM) domain, specializing in hospital and professional billing, denial prevention, and AR optimization. Proven track record of leading high-performing teams, driving operational excellence, and improving revenue realization through strategic process enhancements. Adept at managing end-to-end revenue cycle functions, implementing data-driven performance strategies, and ensuring compliance with payer regulations and HIPAA standards.

Demonstrated success in reducing AR aging, increasing clean claim rates, and minimizing denial recurrence through root cause analysis and workflow transformation initiatives. Strong stakeholder management skills with experience coordinating cross-functional teams, mentoring staff, and presenting KPI dashboards to senior leadership. Recognized for delivering measurable improvements in productivity, quality metrics, and overall financial performance.

Overview

6
6
years of professional experience
4
4
Languages

Work History

Business Analyst US Helathcare

Thryve Digital
07.2023 - 06.2025
  • Led a team of 8–12 billing executives handling end-to-end hospital billing (charge entry to payment posting)
    Coordinated with providers, coders, and insurance payers for claim resolution.
    Ensured accurate submission of claims
    Monitored daily productivity, quality metrics, and SLA adherence.
    Conducted daily huddles, weekly performance reviews, and monthly one-on-one feedback sessions.
    Prepared performance scorecards (Productivity, Quality %, TAT, FPR)
    Designed Performance Improvement Plans (PIP) for low performers.
    Motivated team to meet revenue and collection targets.
  • Conducted data analysis on claims and denials, identified root causes, and recommended process improvements to reduce revenue leakage.
  • Conducted denial root cause analysis and implemented corrective measures
  • Prepared BRDs, FRDs, workflows, to support development and implementation.
  • Monitored KPIs/SLA performance, created reports, and suggested corrective actions for process efficiency.
  • Provided training and process guidance to team members on payer policies, denial codes, and compliance requirements.

Quality Auditor

Wipro
09.2021 - 03.2023
  • Analyzed and improved processes related to Revenue Cycle Management (RCM), claims processing, denial management, and AR follow-up.
  • Supported AR calling and denial management teams with actionable insights for faster resolution.
  • Conduct data analysis on claims, denials, billing, and to identify patterns and root causes.
  • Monitored daily operations, ensured adherence to SLAs (turnaround time, accuracy, productivity), and resolved escalations.
  • Conducted quality audits on charge entry, coding validation, AR follow-up, and payment posting.
  • Delivered feedback through one-on-one sessions and created performance improvement plans (PIP) where required.
  • Audited charge review work queues (WQ) in Epic Resolute Hospital Billing (HB) and Professional Billing (PB)
  • Ensured timely filing compliance and clean claim submission standards.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.
  • Facilitated knowledge sharing among auditors through participation in training sessions and workshops, improving overall team performance.

Analyst

Sutherland global services
10.2019 - 01.2021
  • Gathered, analyzed, and documented business requirements for healthcare processes including RCM, claims processing, and denial management.
  • Monitor claim rejections and denials across different providers system
  • Improved AR calling resolution turnaround time by 15%, increasing collections efficiency.
  • Coordinated with providers, coders, billers, and payers to resolve complex denial cases
  • Set and achieved SQL and revenue targets, contributing to the overall financial goals of the organization.

Education

Master of Business Administration(MBA) - Finance

Osmania university

B.com graduate - undefined

Skills

Revenue Cycle Management (RCM)

Claims Resolution & Denial Management

Root Cause Analysis (RCA) for Claim & System Issues

ServiceNow (Incident, Change & Problem Management)Teradata & SQL (Basic to Intermediate Queries)Citrix EnvironmentMS Office Suite (Excel, Word, PowerPoint, Outlook)

Healthcare Administration & Operations

Clinical Workflow Analysis

Financial Management & Revenue Optimization

Payer Rules & Compliance (HIPAA, ICD, CPT, HCPCS)

Electronic Health Records (EHR) Management

Health Information Systems (HIS)

Clinical Systems Software Proficiency

Athenahealth Administration & Management

Allscripts & Availity EDI

Eligibility, Authorization & Benefits Configuration

Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP)

Reporting & Dashboard PreparationRoot Cause & Trend AnalysisData Validation

Additional Information

Projects Summary Project # 1:

Project : Claims Analyst

Client : East Tennessee State University Environment: RCM Denial ManagementDuration : Oct 2019 –

Sept 2020.

Project Description:

ETSU has a application called All scripts Software from which we would get the claims as processed or

denied. Based on the claim status I should call to the specific payer to which the claim has been sent

andenquire about the denials. Later, should analyse the denial and take anproper action as per the

denial and make the claims process and generate the revenue.

Roles and Responsibilities:

• I as an AR Caller work on claims that were sent to the payerfrom provider for the re- imbursement

for the services provided to the member.

• I work on denial management.

• I work on Eligibility verification, Coding denials, Authorizationdenials.

• I work on coding denials about CPT Codes, Diagnosis codesand modifiers.

• Updated the status & Performed project delivery work.

• Involved in Status meetings with Client.

• the team members

Project # 2

Project : Availity

EDI

Molina Health Care

Client : Molina Health CareEnvironment: Citrix

Duration : September 2021- March 22nd 2023

Project Description:

This project where we test all groups in which we find all healthcare service benefits because

whenever there is a group renewals going on yearly, half-yearly and quarterly basis there will be

change in benefitcoding. Here in this case Group benefits are being changed. So, thepurpose of this

project is to test

whether groups are hitting with correct benefits or not. If any defect identified in execution of test

cases then raise the ticket.

Roles and Responsibilities:

• Validating the Group Information in Production.

• Involved in testing the coded string behavior in Model officeenvironment.

• Taking the screenshots of the processed data by running Macros.

• Responsible for Bug Reporting, Tracking and Documentation usingCQ.

• Execution of test cases by validating the Claims.

• Also working as an Offshore Quality Analyst.

• Reviewing the test results before it is publishing to Onsite/Client. Any issue identified in test case

execution, then raise the defectto coding team and getting it corrected.

• Involved in Status meetings with Client.

• Updated the status & Performed project delivery work

Project : ITS [Interplan Teleprocessing System]

Duration : July 2023- june 16th 2025

Project description

the processing of healthcare claims (both paper and electronic) through a

defined workflow, ensuring accurate adjustments onon the claims in

ocwa and B2, research of claims enrollment and eligibility verification,

especially during group benefit renewals.Receive claims in various

formats: CMS-1500, UB-04, HCFA 1500.Enter claims into the OSCAR

system.

Initiate a mini enrollment process for the claims.Validate the claims to

ensure all necessary information is accurate and complete.

Conduct pre-enrollment checks to prepare for provider enrollment.

Ensure that all claims are processed in compliance with healthcare

regulations and standards.

we use service now tool,Owca(Oscar claims web applications)

whether groups are hitting with correct benefits or not. If any defect

identified in execution of claims we Seek help of developers then it

moved to Product Engineer Team

Roles and Responsibilities:

Validating the Group Information in Production.

Involved in testing the coded string behavior in Model office

environment.

Analyze denials to determine underlying causes (coding errors, missing

documentation, eligibility issues, authorization lapses)

Monitored daily operations, ensured adherence to SLAs (turnaround time,

accuracy, productivity), and resolved escalations.

Training, Mentoring & Knowledge Transfer

Supervised new associates handling claims adjudication, adjustments,

and appeals for US health insurance clients

Timeline

Business Analyst US Helathcare

Thryve Digital
07.2023 - 06.2025

Quality Auditor

Wipro
09.2021 - 03.2023

Analyst

Sutherland global services
10.2019 - 01.2021

Master of Business Administration(MBA) - Finance

Osmania university

B.com graduate - undefined

Omkar BiradarTeam Leader