Omkar Amrut Bugde
Ghansoli, Navi Mumbai
Summary
Detail-oriented Digital Banking and Reconciliation Specialist with 9+ years of experience across UPI, IMPS, VISA, RuPay, AEPS, NFS, BBPS, and Card operations.
Proven expertise in UPI reconciliation, settlement process, chargeback handling, dispute management, automation, audit compliance, and team leadership. Strong understanding of banking operations, regulatory requirements, and large-scale transaction management (handling 25+ crore UPI transactions/day).
Adept at cross-functional coordination, process improvement, and delivering high-accuracy results in high-volume environments. Having Experience and working with LINUX commands and SQL queries for reconciliation processing.
Overview
10
10
years of professional experience
Work History
Project Manager – IT DCR (Digital Banking)
MINDGATE SOLUTION PVT LTD
02.2024 - Current
- Leading UPI reconciliation operations for SBI, maintaining high accuracy and efficiency.
- Responsible for monitoring and processing approximately 25+ crore UPI transactions daily, including settlement reconciliation and dispute adjustments, using SQL on Linux-based database environments.
- Managing end-to-end reconciliation of multiple UPI products, including PPV (Prepaid Ventures), e-RUPI, UPI Lite, UPI International (AURCS, FIR), CBDC-UPI, and UPI-ATM (ICCW), ensuring accurate settlement and exception handling.
- Overseeing Merchant Payouts, MIS reporting, and email query resolution.
- Supporting IPO Mandate reconciliation and recovery processes.
- Monitoring and balancing Chargeback GL (Payable/Receivable) to ensure zero variance.
- Conducting a review for all the GL’s in scope and highlighting the management of client for any discrepancy.
- Preparing SOPs and Visio workflows for process standardization and knowledge transfer.
- Leading implementation of new projects and process changes in digital banking and reconciliation.
- Handling internal & regulatory audits with complete documentation and justification.
- Sought automation opportunities to enhance efficiency and minimize manual errors.
Deputy Manager – Recon Operations (Digital Banking)
YES BANK LTD
09.2021 - 02.2024
- Managed end-to-end UPI inward & outward reconciliation including raw file processing (Acquirer/Issuer) with GL justification.
- Handled Timeout/Failed Transactions, TCC/RET/DRC resolutions via URCS portal.
- Processed daily NTSL settlements and merchant payouts.
- Managed chargeback processes including Accept, Representment, Credit Adjustments.
- Handled UPI IPO Mandates and Annexure, BHIM BBPS reconciliation, and UPI lien/unblocking.
- Managed monthly/quarterly GST working, income booking, MIS, and audits.
Senior Officer – Recon Operations
IDFC FIRST BANK LTD
12.2017 - 09.2021
- Processed customer disputes from CRM, validated documents, and coordinated with vendors for chargebacks.
- Monitored chargeback life cycle and ensured TAT compliance.
- Managed fraud disputes, temporary credits, lien marking, and RBI-guided processes.
- Followed up with Aggregators (Paytm, TechProcess, PayU, CCAvenue, BillDesk, Autopay).
- Settlement posting in CBS for all major products.
- Recovered funds from other banks for wrong credit/failed transactions.
- Posting daily settlement vouchers in CBS received from vendor.
- Posting Customer credit entries in CBS for failed transactions, credit adjustment and Chargeback accept cases from other bank.
Executive – Digital Banking
Ultimax Manpower Solutions (on-site at Yes Bank)
02.2017 - 12.2017
- Managed MasterCard POS issuing chargebacks, sender unworked report, and Mastercom uploads.
- Processed Prepaid & Travel Card operations across multiple currencies (USD, EUR, GBP, SGD, AUD, etc.).
- Reconciled Base-I/Base-II transactions, loading entries, ATM transactions, and fee postings.
Executive
Sanman Profin – Property & Financial Advisory
01.2016 - 01.2017
- Coordinated housing loan documentation with clients and builders.
- Liaised with loan departments (LIC, AXIS, DHFL, Indiabulls, PNB, etc.) for loan processing, sanction, and disbursement.
Education
B.Sc. -
S.P.K College of Sawantwadi
HSC -
S.P.K College of Sawantwadi
SSC -
Shri Janata Vidyalaya Talawade
Skills
- UPI Reconciliation & Settlements
- Digital Banking Operations
- Chargeback & Dispute Management
- Merchant Payments
- Audit Handling & Regulatory Compliance
- Automation Planning & Process Optimization
- Project Implementation
- Flexcube,CBS,SFDC,YSE
- SQL,LINUX
- Advanced Excel
- Tally ERP-9
Hobbies and Interests
- Trekking
- Cricket
- Chess
- Traveling
Personal Information
- Date of Birth: 05/08/1992
- Gender: Male
- Marital Status: Married
Languages
- Hindi
- Marathi
- Konkani
- English
Accomplishments
Star Performance award in YES BANK for FY-2022-23
Timeline
Project Manager – IT DCR (Digital Banking)
MINDGATE SOLUTION PVT LTD
02.2024 - Current
Deputy Manager – Recon Operations (Digital Banking)
YES BANK LTD
09.2021 - 02.2024
Senior Officer – Recon Operations
IDFC FIRST BANK LTD
12.2017 - 09.2021
Executive – Digital Banking
Ultimax Manpower Solutions (on-site at Yes Bank)
02.2017 - 12.2017
Executive
Sanman Profin – Property & Financial Advisory
01.2016 - 01.2017
B.Sc. -
S.P.K College of Sawantwadi
HSC -
S.P.K College of Sawantwadi
SSC -
Shri Janata Vidyalaya Talawade