Omprakash Choudhary
Pune City
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Executive & Operation Executive
Aspera Technologies Private Limited
Pune City
04.2024 - Current
- Listened to customer needs to identify and recommend best services.
- Sourced new sales opportunities through inbound lead follow-up.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Maintained accurate records of operational data and documents for audit purposes.
- Created and updated operational documents and database records.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
BBA - Marketing Management
Lillawati Collage of Commerce & Computer Science
Pune04-2020
12th - Commerce
Abhinav Collage of Commerce & Science
Pune04-2016
10th - Secondary Education
Yashodeep Vidyalay
Pune 04-2014
Skills
- Customer service
- Data management
- Problem solving
- Relationship building
- Lead database management
- Customer relationship management
- Sales follow-up
- Decision-making
- Vendor management
- Time management
- Product management and pricing
- Teamwork
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Certification
- MS-CIT
- NATIONAL SERVICE SCHEME
Affiliations
- Tracking
- Cooking
- Travelling
Timeline
Sales Executive & Operation Executive
Aspera Technologies Private Limited
04.2024 - Current
BBA - Marketing Management
Lillawati Collage of Commerce & Computer Science
12th - Commerce
Abhinav Collage of Commerce & Science
10th - Secondary Education
Yashodeep Vidyalay