Omprakash Sen
Pipariya
Summary
To work with a team spirit & widening my knowledge at each & every step of my career, in the field of my work. I willing to work as a key player in challenging & creative environment.
Overview
10
10
years of professional experience
Work History
Deputy Manager Grade 2
ICICI BANK
Pipariya
12.2022 - Current
- Lead team of collection specialists in providing accurate and timely collections services to customers.
- Provided guidance and support to the team members in resolving customer payment issues.
- Performed regular audits of delinquent accounts to ensure accuracy of information.
- Identified areas for improvement within the collections department and developed solutions accordingly.
- Held regular meetings with the team members to discuss progress on goals set by management.
- Monitored debtor accounts for changes in status or payment arrangements.
BM (BRANCH MANAGER)
FIVESTAR BUSINESS FINANCE LIMITED
Pipariya
09.2021 - 12.2022
- Validation of KYC, Pre and Post sanction documents
- Sourcing of Business & Mortgage Loan
- Follow ups for OD and Collections
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Developed and implemented strategic plans to achieve company objectives.
- Collaborated with marketing team to develop promotional materials and campaigns.
- Identified potential areas of improvement in internal processes related to finance and sales.
- Supported sales team members to drive growth and development.
- Monitored staff performance and addressed issues.
ABM
EQUITAS SMALL FINANCE BANK
Pipariya
11.2019 - 09.2021
- Validation of KYC, Pre and Post sanction documents
- Sourcing of Unsecured & Secured Loan
- Follow ups for OD and Collection
- Handling customer service
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Monitored financial performance of the branch on a monthly basis.
- Managed the day-to-day financial operations of the business unit.
- Developed and implemented strategies to increase sales and profitability.
R.M
(VARTHANA) THIRUMENI FINANCE PVT LTD
NARSHINGPUR
08.2018 - 07.2019
- School unsecured and Secured Loan
- Validation of KYC, Pre and Post sanction documents
- Sourcing of Business & Mortgage Loan
- Follow ups for OD and Collection
- Handling customer services
- Developed strong relationships with customers by providing excellent service and advice.
- Advised customers on the best financial products that meet their needs.
- Built positive and productive customer connections to drive consistent sales
R.O.
SWADHAAR FINSERVE PVT.LTD
PIPARIYA
12.2017 - 07.2018
- Validation of KYC, Pre and Post sanction documents
- Sourcing of Business & Mortgage Loan
- Follow ups for OD and Collection
- Handling customer service
R.O.
RBL BANK LTD
Pipariya
02.2015 - 12.2017
- Validation of KYC, Pre and Post sanction documents
- Sourcing of Business & Mortgage Loan
- Follow ups for OD and Collection
- Handling customer service
Education
B.A. -
P.G. College Pipariya
Pipariya, M.P.01.2010
Higher Secondary -
R.N.A. H S SCHOOL
Pipariya, M.P.01.2007
High school -
R.N.A. H S SCHOOL
Pipariya, M.P.01.2004
Skills
- MS-Office
- Internet surfing
- Data Entry
Personal Information
- Date of Birth: 10/06/86
- Gender: Male
- Marital Status: Married
Languages
- English
- Hindi
Hobbies and Interests
- Listening to music
- Watching movie
Timeline
Deputy Manager Grade 2
ICICI BANK
12.2022 - Current
BM (BRANCH MANAGER)
FIVESTAR BUSINESS FINANCE LIMITED
09.2021 - 12.2022
ABM
EQUITAS SMALL FINANCE BANK
11.2019 - 09.2021
R.M
(VARTHANA) THIRUMENI FINANCE PVT LTD
08.2018 - 07.2019
R.O.
SWADHAAR FINSERVE PVT.LTD
12.2017 - 07.2018
R.O.
RBL BANK LTD
02.2015 - 12.2017
B.A. -
P.G. College Pipariya
Higher Secondary -
R.N.A. H S SCHOOL
High school -
R.N.A. H S SCHOOL
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