Vaibhav Agarwal
Banking
Rishikesh
Summary
A dependable candidate successful at managing multiple profiles with a positive attitude. Willingness to learn at every point of time.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Deputy Manager (Branch Operations Manager)
ESAF SMALL FINANCE BANK
09.2022 - Current
Manager ( Branch Operations Head)
Axis Bank Ltd
06.2019 - 09.2022
- Using Problem Solving Skills to rectify the Customer queries effectively
- Handles the Gold Loan business and held responsible for the procedure
- Handles all type of verification in the branch with proper authentication of the process
- Accomplished many foreign remittances and Forex card transactions of the Customer and connect with them
- Achieved Satisfactory Rating in Audit Held in June 2024 With 83.8%
- Handles the Branch Operations as well as Sales
- Worked as a Branch Operations Manager, Sales Manager, Key Custodian of Vault and ATM, Teller and Gold Loan Officer
- Managed the Customer Queries within a required time through CRM and held responsible for procedural Compliance of the Branch
- Completed Gold Loan Training and appriased many Gold Loans in the branch
- Accomplished many Forex and MTSS Transactions
- Managed to provide A+ rating in Audit to the branch and make sure of filling and filling the forms in a correct manner
- Met Deadlines on time and ensure Daily Achievement of the Sales target
- Handles the AML and TMRs of the branch and held resposnible for that
Sales Trainee
Mapro Foods Pvt Ltd
09.2018 - 10.2018
Trainee State Manager
Wrig Nanosystem
05.2018 - 07.2018
Trainee
Reliance Securities
12.2017 - 01.2018
Education
Pune Institute of Business Management - undefined
01.2019 - 05.2019
GPA: 7.3
Bachelor of Commerce - undefined
01.2017 - 05.2017
GPA: 61%
Senior Secondary Education - ISCE board
01.2014 - 05.2014
GPA: 74%
Secondary Education - ICSE Board
01.2012 - 05.2012
GPA: 73%
Skills
MS-Office
Tally 90 Intermediate
Customer Service Skills
Cost Control and Sales Growth
Teamwork
Accomplishments
- BBH Brigadier Certificate for achieving TPP target
- Certified for IRDA License
- 5 star rated branch in branch operation category
- Achiever of CASA NOS & APY Target
- Coordinator & Core committee member in placement cell and admin cell during MBA
- Project undertaken on B2B sales & distribution in Healthcare sector
Timeline
Deputy Manager (Branch Operations Manager) - ESAF SMALL FINANCE BANK
09.2022 - Current
Manager ( Branch Operations Head) - Axis Bank Ltd
06.2019 - 09.2022
Pune Institute of Business Management - Pune Institute of Business Management,
01.2019 - 05.2019
Sales Trainee - Mapro Foods Pvt Ltd
09.2018 - 10.2018
Trainee State Manager - Wrig Nanosystem
05.2018 - 07.2018
Trainee - Reliance Securities
12.2017 - 01.2018
Pt. LMS Post Graduate College - Bachelor of Commerce,
01.2017 - 05.2017
Omkarananda Saraswati Nilayam School - Senior Secondary Education, ISCE board
01.2014 - 05.2014
Omkarananda Saraswati Nilayam School - Secondary Education, ICSE Board
01.2012 - 05.2012