Economic Empowerment
Naveen Narayanan
Program Manager
Bangalore
Summary
An innately curious problem solver with over 10 years of hyper-growth experience across Program Management, Business Development, Sales, and Marketing. Excelled in implementing effective strategies and deal closures across Nonprofit and Corporate organizations. Expertise in cross-functional engagement, customer relations aptitude and sustaining a thriving team environment.
Overview
10
10
years of professional experience
4
4
Languages Proficient in
4
4
Companies worked for
10
10
Bungy Jumps done :)
Work History
Program Manager - Business Development Operations
Google via Optimum Info Solutions
Bangalore
09.2021 - Current
- Demonstrated strong writing and presentation skills to develop campaign templates, debriefs, and reports for partners.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Engaged and worked alongside cross-functional stakeholders to manage multiple strategic initiatives simultaneously.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Consultant - Startup Success
Canvas.Space (Ideation Startup)
Bangalore
03.2021 - 06.2021
- Experimented building a visionary tool for the Creator economy - to build niche audience engagements & monetization avenues
- Set up Growth vertical (Acquisition, Onboarding & Customer success funnels)
- Piloted the hiring Process & drafted the sales culture blueprint
- Built, Implemented, and Executed: Lead generation, Email marketing campaigns, Cold outreach, Demo calls, MVP refinement, and Growth plan - engaging over 650 leads.
Head - Enterprise Sales & Media Sales Specialist
Oyo Hotels & Homes Pvt Ltd
Cochin
01.2018 - 02.2021
- Aced in Team Leadership, Sales Strategy, Sales Forecasting & Program Management
- Doubled B2B, Enterprise Sales Revenue YoY, leading diverse team of 25 Sales Executives sustaining 300M+ Sales Portfolio
- Supervised team with least attrition rate across region; Earned Q4 2019 Channel performance recognition by CBO and Project Management recognition (February 2020) from Group CEO
- Pioneered 1st-ever team to record 10M+ Monthly revenue in offline-sales channel, with highest retention of accounts for region
- Transacted 51M Corporate Credit/BTC Business with 97% Recovery rate, and managing Hub's 40% Corporate Credit business
- Led key customer/priority negotiations for region, Sustained 10+ high volume business partnerships through impeccable contract management, operational support skills, and servant leadership.
Territory Marketing Coordinator
Uber India Systems Pvt Ltd
Trivandrum
08.2016 - 12.2017
- Learnt Marketing at scale, Data Analysis, Brand building & Hyper-growth
- Owned 200M annual revenue portfolio through A/B testing, customer-centric marketing strategies; achieving profitability within ten months; Co-launched new product; that was nationally adopted
- Led & managed team of 6, formulated & developed key Customer-focused partnerships, exponentially impacting New user acquisition (3X growth), Customer retention, Brand & Product awareness
- Shipped product video in 3 days
- Conducted ATL & BTL marketing activities for the territory, coordinating and leading vendor management of 5M+ portfolio
- Co-hosted PR launch for territory.
Program Manager - Academic & Government Relations
Startup Village (Non-profit)
Cochin
07.2012 - 06.2016
- India's 1st PPP-Technology Business Startup Incubator, Specialized in Government & Community Relations, Storytelling & Social Impact
- Spearheaded the outreach activities - as "Junior chief of storytelling" (engaged an overall 0.2M in the audience) & Government operations to grow the Incubator 10X in Infrastructure, 10X in applicants, and 10X in Institutional partnerships; Reported directly to Founding CEO
- Led grant making, launch, operations & due diligence of the State's 1st International Student Entrepreneur Exchange program (SVSquare Grant) with Silicon Valley
- Led the design, impact evaluation & program management for the Kerala State Government to introduce India's 1st Student Entrepreneurship Policy (SEP)
Accomplishments
- Best Team & Manager for 2018 & 2019 - Oyo
- Received a mid-year bonus for the 6 month performance in scaling the city (2017) - Uber
- Part of the Kerala State Govt delegation to the Silicon Valley, USA (2013) - Startup Village
Education
Bachelors - Mechanical Automobile
SCT College of Engineering
04.2008 - 04.2012
Skills
Client Relationship
Cross functional Team Builder
Operations / Project management
Presentations & Documentation
Interests
Child Education
Science and Technology
Arts and Culture
Fun Facts
- Skydived over the Himalayas! aspiring to become a solo skydiver before 2025.
- Pyrotechnician by passion; a volunteer for 2 decades at a renowned cultural festival.
- Been at 2 Countries at the same time in Bumla Pass [India - Left foot & China - Right foot :)] .
Timeline
Program Manager - Business Development Operations
Google via Optimum Info Solutions
09.2021 - Current
Consultant - Startup Success
Canvas.Space (Ideation Startup)
03.2021 - 06.2021
Head - Enterprise Sales & Media Sales Specialist
Oyo Hotels & Homes Pvt Ltd
01.2018 - 02.2021
Territory Marketing Coordinator
Uber India Systems Pvt Ltd
08.2016 - 12.2017
Program Manager - Academic & Government Relations
Startup Village (Non-profit)
07.2012 - 06.2016
Bachelors - Mechanical Automobile
SCT College of Engineering
04.2008 - 04.2012