P. CHANDRASHEKAR

• Processed returns and exchanges of merchandise in accordance with store policies.
• Coordinated with delivery stations to ensure seamless package delivery.
• Managed and resolved customer complaints and concerns.
• Collaborated with internal teams to resolve operational issues.
• Tracking all the data through MS excel. Used V-lookup, H-lookup, sum, private tables, etc. to report data to the TL on a daily and weekly basis.

• Verified data integrity and corrected data entry errors.
• Maintained and organized digital records for easy retrieval.
• Assisted in generating reports and compiling data for management.
• Ensured data security and confidentiality as per company policy.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Operated equipment and machinery according to safety guidelines.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.