PATHAKOTI JAYRAM
Hyderabad
Summary
To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self development and help me achieve personal as well as organizational goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
PROCESS ASSOCIATE
Genpact
Hyderabad
12.2021 - 02.2024
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Graduation - B.Com Computer Science
Hindavi Degree College
Intermediate - M.E.C
Sri Aurobindo Junior College
SS.C -
Loyola High School
Skills
- MS-office
- Operating system concepts
- Internet Browsing
- Ms-word
- Schedule Coordination
- Presentations
- Report Analysis
- Process Analysis
- Process Improvement
- Call Management
- Multitasking
- Active Listening
- Problem-Solving
- Time management abilities
Personal Information
- Father's Name: P.Srinivas
- Date of Birth: 05/02/2000
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
- English
- Telugu
- Hindi
Hobbies and Interests
- Photography
- Hiking
- Music
Timeline
PROCESS ASSOCIATE
Genpact
12.2021 - 02.2024
Graduation - B.Com Computer Science
Hindavi Degree College
Intermediate - M.E.C
Sri Aurobindo Junior College
SS.C -
Loyola High School