P. RAJA
Madurai
Summary
Results-driven professional with over 25 years of experience in logistics operations, channel partner support, channel development, and credit control. Skilled in building and managing channel networks, improving collection systems, and streamlining appointment and service processes. Known for operational discipline, effective communication, and delivering consistent results in high-volume logistics environments.
Overview
30
30
years of professional experience
Work History
Assistant Manager – Channel Management
LCC – CACPL (Logistics)
01.2019 - Current
- Leading channel management operations across madurai region.
- Supporting agents with regular training, issue resolution, and operational updates.
- Driving collection efficiency and overseeing timely remittances.
- Developing and refining appointment and service delivery processes.
- Maintaining healthy relationships with franchisees and internal departments to ensure smooth operations.
Channel Manager
DTDC Express Ltd (Logistics)
06.2014 - 03.2019
- Managed over 185 franchisees across southern Tamilnadu.
- Implemented structured agent support programs and performance tracking systems.
- Improved service delivery timelines through better appointment management.
- Developed collection systems that reduced outstanding balances significantly.
Credit Control Executive
AFL Pvt Ltd & FedEx Express TSCS (I) Pvt Ltd
09.2005 - 05.2014
- Oversaw credit limits, collections, and account reconciliations.
- Worked closely with sales and operations teams to manage credit exposure.
- Maintained detailed reporting systems and customer credit history.
Accountant
A.R.A.S. Motors Pvt Ltd
01.2003 - 01.2005
- Managed day-to-day accounting, vendor payments, and financial entries.
- Ensured compliance with accounting policies and audit requirements.
Credit Executive
Sri Kaleeswari Industries
01.1996 - 01.2003
- Handled customer accounts, collections, and outstanding balance follow-ups.
- Maintained financial records and coordinated with the sales team.
Skills
- Channel Management & Logistics Operations
- Channel Partner Onboarding & Support
- Channel Partner Development & Expansion
- Collection System Management
- Client Relationship Management
- Team Coordination
- Process Optimization
- Credit Control & Account Reconciliation
Declaration
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Place: Madurai
Date: 2025-09-23
Signature: (P. Raja)
Timeline
Assistant Manager – Channel Management
LCC – CACPL (Logistics)
01.2019 - Current
Channel Manager
DTDC Express Ltd (Logistics)
06.2014 - 03.2019
Credit Control Executive
AFL Pvt Ltd & FedEx Express TSCS (I) Pvt Ltd
09.2005 - 05.2014
Accountant
A.R.A.S. Motors Pvt Ltd
01.2003 - 01.2005
Credit Executive
Sri Kaleeswari Industries
01.1996 - 01.2003