PABITRA KUMAR DAS

Accounts Manager

BODYLINE SPORTS

BHUBANESWAR

06.2015 - Current

Developed strategic plans to enhance sales and improve customer experience.
Managed client accounts to maintain strong relationships and ensure satisfaction.
Coordinated with marketing teams to align campaigns with account goals.
Led team meetings to align project goals and discuss progress updates.
Mentored junior staff to improve skills and promote professional growth.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Created monthly reports for senior management summarizing operational performance metrics.
Conducted performance reviews for team members.
Oversaw daily operations, maintaining efficiency and quality standards.
Managed office operations, ensuring efficient workflow and resource allocation.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Managed office budget to handle inventory, postage and vendor services.
Automated office operations for managing client correspondence, payment schedules and data communications.

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