PADMA A GANGUR
Operations Head
Bangalore
Summary
Dynamic and results-oriented professional with extensive expertise in operations, human resources, and project management. Proven success in leading large-scale, cross-functional teams while optimizing business processes and fostering high-performing cultures that drive significant organizational improvements. Actively enhancing skills in AI generative technologies to create innovative, future-ready business solutions that align with evolving industry demands. Committed to leveraging a strategic approach to achieve excellence and sustainable growth within diverse environments.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Operations Head
Addler Engineering Solutions Pvt. Ltd.
11.2023 - 11.2024
- - Led end-to-end project management across multiple engineering verticals, successfully delivering over 25+ projects, and improving overall delivery timelines by 20%.
- - Optimized recruitment, onboarding, and retention processes, driving employee satisfaction, and increasing turnover by 15%.
- - Collaborated with department heads to enhance cross-functional communication, establishing clear accountability metrics for all teams.
- - Streamlined HR operations by introducing structured performance management for 50+ employees, directly increasing team productivity.
- - Drove business development initiatives, resulting in stronger client relationships and securing 25% renewal business growth.
- Streamlined operational processes to enhance efficiency across multiple engineering projects.
- Led cross-functional teams to implement cost-saving initiatives and optimize resource allocation.
- Developed and enforced standard operating procedures to ensure compliance and quality assurance.
- Mentored junior staff, fostering skill development and promoting a collaborative team environment.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Conducted regular training sessions to improve team capabilities and maintain high operational standards.
Operations Team Manager (Mentor)
I Love Mondays
04.2023 - 10.2023
- - Launched nationwide learning programs by leading 4 multidisciplinary teams, successfully expanding organizational reach to 5 major cities.
- - Mentored and coached a cohort of 12 interns, fostering a culture of constant improvement and driving a 90% placement rate.
- - Aligned training programs with company objectives, enhancing overall program effectiveness and internal skill adoption.
Marketing and Sales Executive
01.2020 - 12.2022
- - Designed and implemented promotional campaigns, increasing market presence and brand awareness across target demographics.
- - Built and maintained strong client relationships, directly helping the team surpass annual sales targets by 15%.
Life Skill Trainer
CEBA Vibes Pvt. Ltd.
01.2019 - 12.2022
- - Developed and delivered targeted life skill workshops at over 15 educational institutions, improving student participation and learning outcomes.
- - Customized learning strategies for diverse student groups, significantly increasing engagement by over 30%.
Education
B.A. - Psychology, Journalism and Women Studies
Indian Institute of Psychology and Research, Bangalore Central University
01.2022
Skills
Operations & Process Excellence: Operations Management, Process Improvement, Performance Optimization, Project management, Problem Solving
Certification
- Certification in Transformative Leadership Development Workshop (Zeal)
Interests
Travel , Gardening and Painting
Timeline
Operations Head
Addler Engineering Solutions Pvt. Ltd.
11.2023 - 11.2024
Operations Team Manager (Mentor)
I Love Mondays
04.2023 - 10.2023
Marketing and Sales Executive
01.2020 - 12.2022
Life Skill Trainer
CEBA Vibes Pvt. Ltd.
01.2019 - 12.2022
B.A. - Psychology, Journalism and Women Studies
Indian Institute of Psychology and Research, Bangalore Central University