Padmashree S
Bengaluru
Summary
IT professional with 14 years of overall IT experience, including 5 years as a DevOps Engineer and 3 years as a Citrix Lead Engineer, currently working as a Senior Consultant at HCL. Specialized in designing and managing CI/CD pipelines, containerization using Docker, orchestration with Kubernetes, and automation through Ansible. Brings prior expertise in Citrix Cloud, Windows Server, and virtualization technologies, with a proven track record in consulting, administration, and performance optimization across AWS, VMware, and Microsoft Hyper-V environments. Strong history of improving deployment efficiency, enhancing system reliability, and reducing manual operational effort through automation while supporting large-scale enterprise platforms. IT Professional with expertise in designing and managing CI/CD pipelines, containerization, and automation. Drives deployment efficiency and system reliability through strategic cloud infrastructure management and configuration. Enhances performance optimization across enterprise platforms with a focus on AWS, VMware, and Microsoft Hyper-V.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Consultant
HCL
Bangalore
04.2024 - Current
- Implemented ab CI.
- Managed cloud infrastructure on AWS for deployment and scaling applications.
- Automated configuration management with Ansible to streamline setup processes.
- Collaborated with development teams to improve deployment workflows and practices.
- Conducted regular system backups and recovery tests to ensure data integrity.
- Created CI/CD pipelines with Jenkins and Docker to automate application build processes.
- Configured, managed, and monitored AWS services including EC2, S3, EBS, ELB, and RDS using Terraform and Ansible.
- Implemented containerization using Docker and Kubernetes for faster delivery cycles.
- Managed infrastructure components including virtual machines, storage devices, and networks.
- Maintained version control systems such as GitLab for software development projects.
- Deployed microservices on Kubernetes clusters to improve scalability and availability across regions.
Lead Engineer
Citrix
Bangalore
01.2021 - 03.2024
- Implemented CI/CD pipelines to automate application packaging and deployment in Citrix environments.
- Used Docker for container-based tooling and automation services supporting infrastructure operations.
- Managed and supported containerized workloads on Kubernetes for internal platforms and supporting services.
- Automated Citrix infrastructure configuration and maintenance tasks using Ansible.
- Led deployment and upgrades of Citrix Virtual Apps and Desktops (CVAD) components including DDC, StoreFront, and VDAs.
- Improved release reliability by integrating automation into Citrix image management and deployment processes.
- Collaborated with application and infrastructure teams to streamline environment provisioning and reduce manual effort.
Senior Systems Engineer
IPSoft Global Service
01.2013 - 06.2018
- Responsible for Level 2 and Level 3 support for all server related issues.
- Coordinate with hardware/software vendors for troubleshooting hardware related issues.
- Understanding issues and business requirements raised by customers within a very short timeframe and provide solutions.
- Remote administration of servers for any problem across all IPsoft clients related to Microsoft Windows operating system using Remote desktop, VNC and Radmin.
- Perform data restoration requests from backup exec client tool, data protector.
- Raise change request (CR) while performing maintenance.
- Provided systems administration and support, developed effectiveness and manageability of Citrix environment.
- Managed multiple projects, from application upgrades to Citrix upgrades.
- Organized weekly meetings with Citrix Support Team.
- Implemented a meeting every week between Citrix Team and Applications team for project management and organization.
- Knowledge on AD, DNS, DHCP, Group Policy.
- Manage and troubleshoot Active Directory, Group Policy, DHCP, DNS.
- Manage backups using various tools (Netback, backup exec, Avamar).
- Handling Group Policy management as per business requirements.
- Monitoring CPU utilization, memory utilization and hard disk utilization of server for performance.
- Monitoring replication between different sites.
- Setting the share and security permissions to security groups.
- Troubleshooting user account lock out issues.
- Creation and maintenance of user accounts and rights.
- Managing Windows Failover clusters and Veritas Clusters.
- Providing root cause analysis for server failure by analyzing memory dumps and event logs.
- Scanning system for security patches using Microsoft Baseline Security Analyzer.
- Have backed up servers using AWS console.
- Managing VSphere infrastructure environment with 5 & 5.5 ESX/ESXi servers, 1000 plus virtual machines through vcenter server.
- Creating Clusters for High Availability (HA) and DRS.
- Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
- Creation, administration and maintenance of virtual servers and clients.
- Experience in implementation of VM ware Infrastructure 4 and VMware vsphere 4.1, 5.0.
- Creating and managing Virtual machines and Templates.
- Moving physical server to virtual server using VMware converter (P2V converter).
- Creating and managing virtual machines on cloud platform.
- Upgrading O.S on the virtual machines as per the client require.
- Creating duplicate VMs using Cloning feature.
- Creating templates from VM's, deploy VM's from templates and allocate resources.
- Take the snapshot when requires to Virtual machines.
- Creating Virtual machines as per the customer Templates’ (deploying VMS).
- Alarm’s configuration.
- Troubleshooting Virtual machines issues.
Senior Systems Engineer
iGATE Global Solutions Ltd.
Bangalore
11.2011 - 01.2013
- Managing VM ware infrastructure environment with 50 ESX servers.
- 1500 plus virtual machines.
- On workstation Creation of VMs and installing different guest OS like windows flavors.
- Creating duplicate VMs using cloning technology.
- Troubleshooting VDI issues.
- ESX up-gradation to the latest versions.
- Manage VMs using VM ware virtual center.
- Upgrading patches for ESX 5 Using VC update manager.
- Troubleshooting problems with the help of events Logs.
- Regular system administrator tasks like user account, access and permission.
- Installing ESX servers and managing the server’s different vendor ESX servers like HP, DELL.
- Performing the migration when ESX host fails using Vmotion technique.
Systems Engineer
iGATE Global Solutions Ltd.
Bangalore
10.2010 - 11.2011
- Tracking and following up on the Problem ID generated in the production environment to come up with a permanent fix for the problem.
- Creating and maintaining programmatic and technical documentation to ensure efficient planning and execution.
- Proactively monitored and administered production and development servers.
- Co-coordinating between the different vendors and the internal development team for root cause analysis of the problems.
- Creating and following standard operating procedures in coordination with the development team to resolve the problem in the defined SLA.
- Information gathering for Application Compatibility of various enterprise applications with customized banking applications.
- Provided administrative and RDP access to servers based on user needs and security protocols.
- Performed server performance tuning, including CPU and memory upgrades, OS upgrades, and monitoring system health using Performance Monitor.
- Disk storage, ensuring efficient utilization and optimizing system resources to prevent bottlenecks.
Education
Bachelor of Engineering - Information Science
City Engineering College
Bengaluru, KA04.2010
Skills
- Consulting
- Project management
- Teamwork mindset
- Performance benchmarking
- Active Directory
- AWS
- AWS Services
- Azure
- Azure Active Directory
- ATS
- Citrix
- DHCP
- DNS
- Docfier
- EC2
- GitHub
- GPO
- IIS
- Kubernetes
- Linux
- Mac OS
- S3
- SAML
- SQL
- SSO
- VMS
- VMWare
- VPC
- VPN
- Windows Server
- Wiresharfi
- Yammer
- PowerShell
- Microsoft Windows Server 2022
- Cloud infrastructure
- CI/CD pipelines
- Containerization
- Configuration management
Certification
- Citrix Certified Associate-Virtualization (CCA)
- Citrix Certified Professional- Virtualization (CCP)
- Citrix cloud virtual apps and desktops (CVAD CC)
- Caltech CTME Post Graduate program- POST GRADUATE PROGRAM IN CLOUD COMPUTING
Languages
English
Timeline
Senior Consultant
HCL
04.2024 - Current
Lead Engineer
Citrix
01.2021 - 03.2024
Senior Systems Engineer
IPSoft Global Service
01.2013 - 06.2018
Senior Systems Engineer
iGATE Global Solutions Ltd.
11.2011 - 01.2013
Systems Engineer
iGATE Global Solutions Ltd.
10.2010 - 11.2011
Bachelor of Engineering - Information Science
City Engineering College