Padmasri Poolapalli
Artificial intelligence
Hyderabad
Summary
Diligent Technical/Content writer with solid background in auditing processes and compliance evaluation. Successfully identified and resolved quality issues, ensuring adherence to industry standards. Demonstrated analytical skills and attention to detail in conducting thorough audits and maintaining accurate records.
Overview
9
9
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Quality Auditor – Content and Process
Amazon Development Centre
12.2024 - Current
- Evaluated data accuracy and content quality, leading to a 20 percent improvement in delivery performance.
- Reviewed both manual and automated outputs and recommended improvements that reduced errors in new hires by 20 percent.
- Created error codes to streamline auditing, offering clear guidance to improve accuracy.
- Analyzed content trends and provided targeted feedback that helped identify and reduce recurring audit issues.
Content Writer – LLM Training Projects
Amazon Development Centre
07.2023 - 12.2024
- Created and reviewed high-quality training data across formats such as text, image, and video, covering over 50 workflows.
- Wrote content in multiple styles and domains, including technical and scientific subjects, contributing to the release of over 20 AI models.
- Conducted content audits that reduced task errors by 40 percent.
- Simplified complex topics into clear, accessible content, helping reduce error rates by 33 percent.
- Identified gaps in processes and tools, leading to measurable gains in task efficiency.
YouTube Content Specialist – Freelance
03.2022 - 07.2023
- Developed scripts, video descriptions, titles, and tags for various YouTube channels.
- Improved visibility through keyword optimization and strategic content planning.
- Helped clients grow their audience by aligning video content with viewer interests.
Market Research Analyst and Documentation Specialist – Freelance
03.2016 - 03.2022
- Transcribed and analyzed interviews and focus groups across industries including FMCG, telecom, and finance.
- Developed structured reports and executive summaries for both internal teams and external clients.
- Created visuals and infographics in Canva to present research findings.
- Edited and formatted documents to meet high standards of clarity and presentation.
Education
MBA - Marketing
Osmania University
Hyderabad, TelanganaBA - English
Osmania University
Hyderabad, TelanganaSkills
- Content writing
- LLM training data creation
- Transcription
- Research analysis
- Documentation
- Content review
- Quality control
- Process design
- Workflow improvement
- MS Word
Certification
Technical Writing – IIM Skills
Accomplishments
- Recognized for Bias for Action through internal Rewards and Recognition
- Received Best Performer and Ace Excellence Awards
- Honored with Ace Excellence Award for supporting new hire onboarding
- Awarded for consistently upholding high quality standards in content and process reviews
Timeline
Quality Auditor – Content and Process
Amazon Development Centre
12.2024 - Current
Content Writer – LLM Training Projects
Amazon Development Centre
07.2023 - 12.2024
YouTube Content Specialist – Freelance
03.2022 - 07.2023
Market Research Analyst and Documentation Specialist – Freelance
03.2016 - 03.2022
BA - English
Osmania University
MBA - Marketing
Osmania University
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