Summary
Overview
Work History
Education
Skills
Certification
Personality Traits
Personal Information
Specialization Stream
Internship Details
Known Languages
Disclaimer
Timeline
Generic
Palak Shandilya

Palak Shandilya

Deoghar

Summary

  • An enthusiastic fresher with highly motivated having bachelors of arts (English). Look forward to implement each steps. Eager to learn new variation. Could go on as individual as well as in groups. Looking forward to work in an organization which offers attractive prospect for long-term personal development and contribute to its success


  • Demonstrated record of accomplishment in proposing, outlining and writing engaging, fresh content. Logical and methodical with creative eye for details and diligence in producing exceptional work. Well-versed in building interest in readers, marketing books and critically approaching problems.

Overview

56
56
years of post-secondary education
9
9
Certifications
2
2
Languages

Work History

Content writer

Tehelka Prank
  • Provided writing support in fast-paced environment for variety of public-facing materials.
  • Completed thorough research into assigned topics.
  • Utilized feedback from clients and colleagues to improve content quality.
  • Performed keyword research to optimize content for SEO.
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.

Concentrix
06.2023
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Education

High School Diploma -

DAV Public Schoo;
Deoghar Jharkhand
04.2001 - 04.2017

Bachelor of Arts - English Language And Literature

SKM University
Deoghar , Jharkhand
04.2001 - 04.2020

Master of Arts -

SKM University
Deoghar, Jharkhand
04.2001 - 04.2022

Skills

  • Ability to deal with people

    • undefined

    Certification

    DCA

    Personality Traits

    • Positive thinker
    • Honest
    • Flexibility
    • Calm
    • Love to help others

    Personal Information

    • Father's Name: Ravi Kant Mishra
    • Mother's Name: Asha Mishra
    • Date of Birth: 10/14/97
    • Gender: Female
    • Marital Status: Unmarried

    Specialization Stream

    Master Of Arts in English Language And Literature

    Internship Details

    Tehelka Prank, Work From Home, Content writer, 12/01/20 - 12/28/20

    Known Languages

    • Hindi
    • English
    • German (Beginner level)

    Disclaimer

    I hereby declare that the information furnishes above is true to the best of my knowledge & belief.

    Timeline

    Concentrix
    06.2023

    High School Diploma -

    DAV Public Schoo;
    04.2001 - 04.2017

    Bachelor of Arts - English Language And Literature

    SKM University
    04.2001 - 04.2020

    Master of Arts -

    SKM University
    04.2001 - 04.2022

    Content writer

    Tehelka Prank

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