Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Pallav Singh

Noida

Summary

Senior Software Development Engineer Seeking an opportunity to work with best of IT professionals so that I can enhance my analytical and technical skills. Specializing in maintaining company infrastructures and user systems. Results-oriented and self-directed team player with an unsurpassed work ethic and energetic personality.

Overview

4
4
years of professional experience

Work History

Technology Intern

Fareportal
Gurgaon
07.2019 - 02.2020
  • Contributed in researching and creating a POC for chatbot using Google Dialogflow and Zendesk(Chat solution)
  • Presented Chatbot POC in Internal Hackathon and got 9th rank in 45 projects
  • Created this POC in less than 2 months which was 40% of the estimated time.

Software Development Engineer

Fareportal
Gurgaon
03.2020 - Current
  • Fareportal is a leading travel technology company that operates a number of websites under its hood
  • It serves customers both online and with phone
  • Contributed in researching and developing an in-house chatbot which replaced an existing third party chatbot, saving around $8000 per month
  • Created conversational flows for the bot which provides around 50% containment rate for 5000-7000 chats per day
  • Contributed in integrating this chatbot with a chat solution which saves time for chat agents and hence they can focus on revenue generating chats
  • Used Node.js, C#, SQL, TypeScript to create and deliver this chatbot in less than 50% of the estimated time.

Senior Software Engineer

Expedite Software Services
Noida
04.2022 - 04.2023
  • Primarily worked with an offshore client Amerisave Mortgage Corporation.
  • Worked on an Automated Underwriting System(AUS). Developed various rules which helped the Mortgage experts/underwriters in verifying details provided by the loan applicant.
  • Worked on various microservices used by this AUS.
  • Created controllers, services, repositories used by these microservices
  • Worked on liquibase for sql queries used by the AUS.
  • Worked on creating unit test cases for various rules created in AUS.
  • Created a microservice used for parsing documents(mostly PDFs uploaded by loan applicants) using 3rd party OCR tools.
  • Parsed data from these OCR texts using regexes and other microservices.
  • Used these parsed data in AUS for defining rules.
  • Worked on writing codes, test cases, deploy, maintain those codes in AGILE environment.
  • Used typescript, nodejs, java, spring, sql, GitLab, Fastify, express to achieve my goals.

Education

B. Tech - Computer Science

Ajay Kumar Garg Engineering College
06.2019

10 + 2 -

Lucknow Public School
05.2014

High School -

Lucknow Public School
Lucknow
03.2012

Skills

  • JavaScript
  • Nodejs
  • TypeScript
  • SQL
  • Java
  • Express
  • Fastify
  • Liquibase
  • Sentry
  • Data-dog
  • Microservices architecture
  • AGILE

Accomplishments

  • Best project for the 2nd quarter 2021. The award was given for Chatbot growth and bot automation.
  • Spot R & R, The award was given for Google Dialogflow integration with chat solution in less than 2 months.
  • A white paper has been published for this chatbot.

Languages

Hindi
First Language
English
Proficient
C2

Interests

  • Trekking and Travelling
  • Bike riding
  • Fitness & Weight training
  • Badminton and table tennis
  • Watching Cricket

Timeline

Senior Software Engineer

Expedite Software Services
04.2022 - 04.2023

Software Development Engineer

Fareportal
03.2020 - Current

Technology Intern

Fareportal
07.2019 - 02.2020

B. Tech - Computer Science

Ajay Kumar Garg Engineering College

10 + 2 -

Lucknow Public School

High School -

Lucknow Public School

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Pallav Singh