Cooking and Dancing
Pallavi C
Subject Matter Expert ( SME )
Bengaluru
Summary
Detail-oriented and proactive Procurement and Finance professional with 8 years of experience in managing procurement support operations, handling supplier queries, invoice processing, PO/PR management, and resolving SAP/Ariba-related issues. Adept at cross-functional collaboration, ensuring compliance, and delivering efficient customer service in fast-paced environments.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Subject Matter Expert
Accenture Solutions Private
07.2017 - Current
- Lead Procurment Helpdesk Operations and serve as a point of contact for complex queries and esclations.
- Mentor & guide junior analysts, conduct process training and ensure knowledge retention.
- Analyze recurring issues and implement process improvement in collabration with operations and client teams.
- Coordinate with global stakeholders including buyers, AP and complaince teams for timely resolutions.
- Ensure adherence meet SLA's, monitor KPI's and generate regurla performace reports.
- Participated in meetings with vendors regarding product specifications and pricing information.
- Conducted training sessions on procurment process for staff development.
- Ensure accurate documentation of incidents, including tracking, escalation and follow-up.
Education
Accounting And Finance
St.Anne’s Degree College For Women
Bengaluru, India 04.2001 -
PUC - Business Studies
St.Anne’s PU College
Bengaluru, India06-2014
SSLC -
A.K.R .Memorial School
Bengaluru, India04-2012
Skills
Ability to Multitask
Effective Time Management
Adaptability
Fast Learner
Ability to Work Under Pressure
Customer Service
Ability to Work in a Team
Communication Skills
Ariba Tool
Cross Functional Teamwork
Microsoft Excel
Microsoft Word
Work Planning and Prioritization
Interests
Accomplishments
- Rewarded as Best employee in monthly meeting.
Extra-Curricular Activities
Active in all Cultural and Sports activities and won Prizes. Participated in Case study and won 1st place in Group discussion and debate.
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Timeline
Subject Matter Expert
Accenture Solutions Private
07.2017 - Current
Accounting And Finance
St.Anne’s Degree College For Women
04.2001 -
PUC - Business Studies
St.Anne’s PU College
SSLC -
A.K.R .Memorial School