Pallavi Chandok
Business Development Supply Chain
Gurgaon
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes.
Overview
8
8
years of professional experience
Work History
Enterprise Sales Manager
Rapidshyp OM LOGISTICS
3 2024 - Current
- Excelled in competitive selling environments by leveraging knowledge of industry trends and competitor offerings to differentiate products and secure high-value client contracts.
- Consistently met or exceeded sales targets by proactively managing sales pipeline and ensuring timely follow-ups on leads.
- Enhanced customer retention rates by consistently delivering exceptional service throughout the entire sales cycle.
- Established long-term relationships with key clients through effective communication, negotiation, and relationship management.
- Mentored junior sales team members, providing guidance on best practices and techniques for achieving success in the industry.
Sales Manager
Prozo Distribution Pvt Ltd
05.2022 - 03.2024
- Worked in the Inside Sales team to qualify leads, focusing efforts on high potential prospects.
- Played a key role in the establishment of the initial phase of the D2C Freight sales team.
- Adopting an ethical and positive working environment to increase turnover and promote high client retention, employing sales techniques and collaborating with the team.
- Gather request for Information (RFI) details to facilitate solution design and customization.
- Utilize market research and industry knowledge to stay competitive and adapt sales strategies accordingly.
- Educated customers on available processes and services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Trained new associates in successful sales and performance strategies.
Senior Manager Sales
Shyplite
05.2019 - 05.2022
- Managing and converting sales leads generated by the marketing team into satisfied clients
- Guiding clients through the Know Your Customer (KYC) process and facilitating a smooth onboarding experience
- Conducting comprehensive user interface (UI) demos to showcase the product's features and benefits to potential clients
- Providing continuous support and nurturing to clients during their first 3 months, fulfilling their needs are met and addressing any concerns promptly
- Analyzed market trends and competitor activities to adjust sales strategies accordingly
- Providing mentoring and support to junior sales team members.
Assistant Sales Manager
Paramount Instruments Pvt Ltd
10.2016 - 05.2019
- Handle the processing of all orders with accuracy and timeliness
- Meet monthly sales goals as provided by management
- Assist the marketing department in new marketing campaigns
- Make sales goals and assists other members of the sales department in meeting them
- Provide sales results by preparing and forwarding sales tracking reports
- Maintain customer database by inputting customer profile and updates preparing and distribution and monthly reports
- Provide product, promotion, and pricing information by clarifying customer requests selecting appropriate information; forwarding information; answering questions
- Create Work Orders to process orders and Maintaining Work Order.
Education
PGDBM - Supply Chain Management
Narsee Monjee Institute of Management Studies
02.2022
Master of Commerce - undefined
S.D. Degree College
Muzaffarnagar, UPBachelor of Commerce - undefined
S.D College of Management
Muzaffarnagar, UPSkills
Key account development
Active Listening
Qualification Questioning
Continuous improvements
Resolution-oriented
Rapport and relationship building
Negotiation Skills
Product knowledge
Market and competitive analysis
Solution selling
Softwaresused
- HubSpot
- Lead square
- Outlook
- Zoho
- Google Sheets
- Google doc.
- Pipedrive
Timeline
Sales Manager
Prozo Distribution Pvt Ltd
05.2022 - 03.2024
Senior Manager Sales
Shyplite
05.2019 - 05.2022
Assistant Sales Manager
Paramount Instruments Pvt Ltd
10.2016 - 05.2019
Enterprise Sales Manager
Rapidshyp OM LOGISTICS
3 2024 - Current
PGDBM - Supply Chain Management
Narsee Monjee Institute of Management Studies
Master of Commerce - undefined
S.D. Degree College
Bachelor of Commerce - undefined
S.D College of Management