Pallavi Singh
Mumbai
Summary
Senior sales leader with 17 years of experience in the insurance sector, specializing in strategic partnerships that enhance growth and market share through private car dealerships in Maharashtra. Proven track record of scaling gross written premium (GWP), expanding dealer networks, and achieving double-digit revenue growth. Expertise in building high-performance teams and optimizing sales processes, Currently managing a team of 32 members.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
State Head Maharashtra/ Deputy Vice President
ICICI Lombard
Mumbai
04.2022 - Current
- Successfully negotiated key partnerships with prominent Channels and dealerships, leading to a 20% plus y-o-y growth in GWP within the designated territory.
- Spearheaded expansion initiative resulting increment in market share within the territory being handled over a 12-month period.
- Anchor manager for dealerships groups of Maharashtra having presence in other states
- Led a cross-functional team in the successful rollout of a new product line, achieving a 15% increase in product adoption and contributing significantly to overall revenue growth.
- Streamlined underwriting processes, reducing turnaround time by 40% for discount implementations on OEM portals and improving channel retention and customer satisfaction levels.
- Analyzed market trends, competitor activities, and customer feedback to identify opportunities for product development, pricing strategies, and service enhancements, fostering continuous improvement and innovation.
- Oversaw operational activities within designated zone, ensuring efficient execution of sales, underwriting, and claims processes.
Associate Vice President
ICICI Lombard
Pune
04.2019 - 03.2022
- Led a high-performing sales team to attain peak sales profitability, market share expansion which is aligned with organizational objectives and values.
- Contributed to strategic planning sessions, assessing market dynamics and implementing risk mitigation strategies, preserving market share and profitability.
- Utilized market analysis and competitor insights to drive pricing strategies and discounts, maximizing profitable market share acquisition.
- Played a key role in scaling regional distribution and improving conversion rates across automotive dealer channels.
- Penetrated inactive markets and increased market share in active sectors, enhancing overall sales performance.
- Cultivated customer relationships through tailored solutions, aligning customer needs with profitability objectives.
- Fostered relationships with dealer principle and dealership insurance team, enhancing after-sales support services.
- Oversaw all facets of area sales office operations, encompassing budgeting, forecasting, staffing, and training initiatives for sustained success.
- Ensured adherence to company policies and procedures, maintaining meticulous sales records and providing comprehensive reports for senior management review.
Area Sales Manager
Icici Lombard
Pune
04.2016 - 03.2019
- Developed and executed regional sales strategies to exceed monthly and annual revenue targets.
- Managed sales operations for Pune territory, achieving growth in motor insurance and product sales across agency and broker channels.
- Led, trained, and mentored sales executives and relationship managers to enhance productivity and conversion rates.
- Developed and nurtured relationships with key dealers, distributors, and channel partners in automotive ecosystem to enhance collaboration and sales opportunities.
- Activated new sales channels, increasing market reach and diversifying customer base.
- Conducted regular performance reviews and sales forecasting to ensure alignment with targets.
Sales Manager
ICICI Lombard
Pune
08.2008 - 03.2016
- Executed strategic sales plans, resulting in enhanced market share and profitability.
- Cultivated client partnerships, delivering tailored support to drive client success.
- Maintained competitive edge through continuous evaluation of product offerings and pricing strategies.
Management Trainee Broking Relations
Reliance General Insurance
Delhi
03.2007 - 06.2008
- Cultivated relationships with key accounts, driving marketing initiatives and business opportunities.
- Contributed to development of customer service and sales strategies, enhancing business growth.
- Resolved client inquiries, ensuring high standards of service and customer satisfaction.
Education
MBA - Marketing and Finance
Alliance Business Academy
Bangalore07-2007
Bachelor of Science (B.Sc.) -
RDVV University
Jabalpur04-2005
High school or equivalent -
Delhi Public School
VindhyanagarSkills
- Regional sales strategy
- Revenue growth forecasting
- P&L management
- Market share expansion
- Insurance distribution
- Pricing intelligence
- Strategic negotiation
- Team leadership
- Strategic planning
- Market analysis
- Partnership negotiation
- Product development
- Underwriting processes
- Competitive analysis
- Decision-making
- Performance monitoring and evaluation
Certification
Certificate in Leadership Skills.
Languages
- English, Fluent
- Hindi, Fluent
- Marathi, Intermediate
Timeline
State Head Maharashtra/ Deputy Vice President
ICICI Lombard
04.2022 - Current
Associate Vice President
ICICI Lombard
04.2019 - 03.2022
Area Sales Manager
Icici Lombard
04.2016 - 03.2019
Sales Manager
ICICI Lombard
08.2008 - 03.2016
Management Trainee Broking Relations
Reliance General Insurance
03.2007 - 06.2008
MBA - Marketing and Finance
Alliance Business Academy
Bachelor of Science (B.Sc.) -
RDVV University
High school or equivalent -
Delhi Public School