Summary
Overview
Work History
Education
Skills
Timeline
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Pallavi Narang

Pune,MH

Summary

Professional technical writer with 5+ years of experience, committed to producing clear and concise documentation. Proven ability to create user-friendly guides and manuals that enhance user understanding and product usability. Known for fostering team collaboration and flexibility in dynamic environments. Expertise in technical writing, content strategy, and audience analysis.

Overview

6
6
years of professional experience

Work History

Technical Content Writer

miniOrange
01.2025 - Current
  • Create technical documentation for Atlassian Cloud apps including Single Sign-On (SSO), Identity and Access Management (IAM), authentication, and security plugins across Jira, Confluence, and Bitbucket.
  • Develop product documentation such as feature pages, integration guides, handbooks, and setup guides.
  • Collaborate with product managers and engineering teams to translate functional requirements into user-friendly documentation.
  • Optimize documentation for SEO and conversions, contributing to increased adoption and demo requests.
  • Full-time

Content Marketer

Addend Analytics
02.2024 - 01.2025
  • Led content strategy and execution across blogs, landing pages, case studies, knowledge base articles, and social content.
  • Increased LinkedIn traction by 218% using SEO-focused content and data storytelling.
  • Developed documentation and content assets that supported demand generation efforts.
  • Full-time

Sr. Content Writer

Idea Usher
10.2021 - 02.2024
  • Crafted impactful website content, SEO-rich blogs, landing pages, and authored case studies.
  • Managed social media calendar, executed marketing pitch decks, and oversaw campaigns.
  • Developed high-converting portfolios, social media content, proposals, and UI/UX content.
  • Created and maintained comprehensive documentation for OpenText solutions, including user guides, workflows, and technical manuals.

Content Writer

Content Whale
02.2020 - 10.2021
  • Drafted SEO-focused content for website landing pages and blogs, increasing website traffic and developing landing pages.
  • Collaborated on Google-ranking infographics and wrote guest blogs for backlinks.

Education

Masters of Physics -

DAVV University
07-2020

Bachelor of Science - Physics

DAVV University
07-2018

Skills

  • On-page and off-page SEO
  • Content Management Tools
  • Technical Documentation
  • API Writing
  • Content Optimization
  • Content strategy development
  • API documentation
  • Editing and proofreading
  • Agile methodology
  • Process documentation
  • Technical research
  • Workflow Analysis
  • Documentation management
  • Proposal writing

Timeline

Technical Content Writer

miniOrange
01.2025 - Current

Content Marketer

Addend Analytics
02.2024 - 01.2025

Sr. Content Writer

Idea Usher
10.2021 - 02.2024

Content Writer

Content Whale
02.2020 - 10.2021

Masters of Physics -

DAVV University

Bachelor of Science - Physics

DAVV University
Pallavi Narang