Pallerla Sandeep Reddy
Hyderabad
Summary
Results-oriented E-Commerce Operations Manager with expertise in driving online sales and optimizing website performance. Skilled in managing e-commerce operations, including inventory management, order fulfillment, and customer service. Strong capabilities in strategic planning, team leadership, and project management, with a focus on enhancing customer experience through innovative strategies and technology implementation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
E-Commerce Operations Manager
Zevana
Hyderabad
08.2024 - 08.2025
- Managed inventory levels to maintain product availability across online platforms, supporting customer satisfaction and sales.
- Coordinated order fulfillment processes, optimizing shipping logistics to enhance delivery efficiency.
- Conducted regular audits of e-commerce platform to identify areas of risk or noncompliance, ensuring adherence to regulatory standards.
Product Analyst
AllThatsDesi
Hyderabad
09.2023 - 08.2024
- Conducted customer interviews and surveys to extract actionable insights for product development.
- Recommended process improvements to enhance product functionality based on data analysis insights.
- Contributed to pricing strategy development through market research and cost analysis.
Analytics Project
University project
Hyderabad
- Completed major project at university by analyzing and visualizing NFT dataset statistics using Excel and Tableau, providing insights for NFT users.
- Conducted process testing and analysis to identify exceptions, improving data accuracy and reliability.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
BBA - Business Analytic
Gitam School of Business
Hyderabad, TG01-2023
10+2 -
NARAYANA JUNIOR COLLAGE
Hyderabad 01-2019
10 -
Vijaya Rathna High School
Hyderabad01-2017
Skills
- E-commerce strategy
- Inventory management
- Market analysis
- Data mining and analysis
- Data visualization
- Critical observation
- Decision making
- Strategic thinking
- Time management
- Multitasking
- Effective communication
- Interpersonal communication skills
Certification
- Essentials of Entrepreneurship: Thinking and Action, University of California, Irvine, ONLINE
- Project Management: The Basics for Success, University of California, Irvine, ONLINE
- Understanding Research Methods, University of London, ONLINE
Timeline
E-Commerce Operations Manager
Zevana
08.2024 - 08.2025
Product Analyst
AllThatsDesi
09.2023 - 08.2024
Analytics Project
University project
BBA - Business Analytic
Gitam School of Business
10+2 -
NARAYANA JUNIOR COLLAGE
10 -
Vijaya Rathna High School