PANKAJ GEHANI
Jodhpur,Rajasthan
Overview
16
16
years of professional experience
Work History
Business Partner
AASTHA FASHION
10.2021 - 07.2025
- Company Overview: Co-managed Aastha Fashion, a retail outlet specializing in textiles and fabrics, targeting the preferences of Arab women.
- Sourced trending fabrics from international markets, including Dubai, India, and China, to maintain a competitive edge.
- Established new fashion trends in women's apparel, impacting local market demand and contributing to brand identity.
- Directed online sales operations through WhatsApp and Instagram, expanding market reach and enhancing customer engagement.
- Co-managed Aastha Fashion, a retail outlet specializing in textiles and fabrics, targeting the preferences of Arab women.
- Expanded operations from one to two retail outlets within one year, demonstrating effective business growth strategies.
Sales Manager
Auto Dealz
08.2016 - 04.2020
- Directed the development and implementation of comprehensive sales strategies to achieve monthly and annual sales targets.
- Conducted market analysis and monitored competitor activities to identify new sales opportunities and refine sales approaches.
- Managed the recruitment, training, and mentoring of the sales team to cultivate skills and increase motivation to exceed established sales goals.
- Implemented customer relationship management practices to ensure exceptional customer service and foster long-term customer loyalty.
- Enhanced team skills through targeted training initiatives, contributing to improved team performance.
- Maintained high levels of customer satisfaction through effective issue resolution and proactive customer service strategies.
Sales executive
Saudbhawan automobiles
05.2013 - 06.2016
- Provided customer service by greeting and assisting customers, understanding their needs, and presenting vehicle features.
- Conducted test drives and negotiated prices to facilitate vehicle sales while managing the sales process.
- Ensured seamless onboarding experiences through comprehensive after-sales support, promoting customer satisfaction and loyalty.
- Exceeded monthly sales targets by 10 to 15% through effective sales strategies and customer engagement.
- Maintained high levels of customer satisfaction through proactive after-sales support and addressing customer feedback.
Sales executive
Rivoli group
03.2010 - 02.2013
- Managed sales operations and client interactions to achieve targeted sales goals.
- Developed and maintained customer relationships by providing comprehensive product knowledge and sales support.
- Surpassed company-defined sales targets by at least 25% consistently.
- Achieved recognition as the top sales employee multiple times during tenure.
- Promoted to Store Manager within six months, demonstrating leadership ability and performance.
Fligh Steward
JET AIRWAYS
05.2009 - 01.2010
- Delivered exceptional customer service to all passengers, ensuring comfort and safety throughout flight durations.
- Conducted safety demonstrations, served beverages and meals, and addressed passenger needs effectively.
- Managed in-flight sales of beverages, meals, and snacks while adhering to safety protocols.
- Consistently provided high-quality service ensuring customer satisfaction and adherence to safety standards.
- Contributed to passenger comfort and safety through diligent service and procedural compliance.
Timeline
Business Partner
AASTHA FASHION
10.2021 - 07.2025
Sales Manager
Auto Dealz
08.2016 - 04.2020
Sales executive
Saudbhawan automobiles
05.2013 - 06.2016
Sales executive
Rivoli group
03.2010 - 02.2013
Fligh Steward
JET AIRWAYS
05.2009 - 01.2010