PANKAJ JOSHI
Jagraon
Summary
Dynamic revenue growth expert with a proven track record by increasing wallet share and driving strategic business development. Excelled in key account management and team collaboration, significantly boosting revenue through innovative solutions. Skilled in strategic market exploration and business presentation, adept at fostering lucrative client relationships. Have a hold on payment solutions with 5 years of experience with Major Banks which make me ready for Finical technology and Payments Industry -Banks.
Overview
13
13
years of professional experience
Work History
Assistant Vice President
IndusInd Bank Limited
Ludhiana
02.2023 - 11.2024
- Cash Management Services, Transaction Banking Group.
- Implemented diverse payment solutions tailored to the needs of various client segments such as e-commerce, digital startups, educational institutions, and corporate entities.
- Enhanced existing client relations through increased product usage and improved operational efficiency.
- Delivered multiple CMS solutions to enhance CASA book performance.
- Enhanced collaboration on CMS projects by consistently engaging with teams from Branch, Pioner, EC, and TASC.
Area Head- GIB Solutions - Relationship Manager-Ecommerce
HDFC Bank
Ludhiana
07.2019 - 01.2023
- GIB Solution & E-commerce Team
- Crafted and implemented innovative strategies to enhance business value in a competitive market.
- Analyzing gaps and highlighting key growth opportunities.
- Supervised five relationship officers ensuring they received support for optimal performance.
- Surpassed expected goals for both CASA and Float.
- Coordinated seamless delivery of required financial products including SA, FD, MF, and GI/LI for staff accounts.
- Delivering an end-to-end solution for institutional salary accounts, starting from the salary mandate, Enet for salary disbursement, opening of salary accounts, and ensuring the salary upload.
- Delivered training sessions to cross-functional teams to enhance adoption of digital solutions.
Senior FBA Associate
Prione Business Services
Ludhiana
03.2019 - 07.2019
- Supported small and medium enterprises in expanding their operations on the platform.
- Dexterously supported sellers optimize their automated tools, such as AUR, RIM, etc. Maintained GV% in the home cluster and cross cluster.
- Implemented cross-cluster replication management.
- Cultivated enduring professional connections while adhering to quality and performance benchmarks.
- Skillfully guided strategic planning while ensuring implementation of standard operating procedures for consistent performance.
FBA Associate - Upsell
Prione Business Services
Ludhiana
07.2017 - 03.2019
- Directed efforts in managing seller partnerships, ensuring attention to their requirements at Amazon.in.
- Facilitated seller expansion by promoting upsell options such as FBA/Prime and Sponsored Products.
- Developed data-driven recommendations to support decision-making processes.
- Facilitated new hires' understanding of organizational values and practices.
Sales Associate
Prione Business Services
Ludhiana
02.2015 - 06.2017
- Conceptualized Seller Café initiative to provide direct support for addressing seller challenges.
- Executed full-cycle assistance in addressing intricate issues faced by sellers in the e-commerce domain.
- Developed inventory strategy through seller collaboration.
Sales Manager
Deutsche Bank AG
Ludhiana
10.2013 - 05.2014
- Advantage Banking (Acquisition Team)
- Directed strategies to engage and maintain top-tier customers.
- Performed comprehensive assessments of clients' financial profiles.
- Marketed a range of tailored investment offerings.
- Maintained relationships with clients to support ongoing sales efforts.
- Delivered expected outcomes within set timelines for enhanced team success.
Senior Sales Executive
Coffee day Beverages
Ludhiana
05.2012 - 09.2013
- Corporate Vending Division
- Increased profit margins by exploring and developing untapped market potentials.
- Conducted research to enhance understanding of market prospects and informed strategic decisions.
- Produced outcomes consistent with company's market strategy.
- Implemented strategic marketing initiatives to gauge market feedback.
- Established and oversaw distribution network in target market.
Education
PGPM - Marketing Management
Indus World School Business
Greater Noida01-2012
BBA - Marketing Management
Gujranwala Guru Nanak Institute of Vocational Stud
Ludhiana01-2009
Skills
- Revenue Growth Expert
- Strategic Business Development
- Key Account Management
- Revenue Enhancement Initiatives
- Team Collaboration Across Functions
- Business Presentation Skills
- Strategic Market Exploration
Personal Information
Date of Birth: 10/08/88
Address: H.NO- 500/44, St No:1, Shastri Nagar, Jagraon, Ludhiana,Punjab-142026
Professional Highlights
- Prione Business Services, Functioned in STF (Special Task Force) to bring in desired selection (CIS) on platform., Awarded with GEM Award for my contribution in STF., Bestowed as 'Cowboy-Making a difference Award for Q1 2016., Served as a part of peer review team to check the business compliance adherence., Drove two important Amazon initiatives- 'Uddan' and 'Kriyana Now' in Ludhiana., Shown Bias For action for team by finding CA support and transportation support when it was most required.
- Deutsche Bank AG, Accredited as best sales manager for Q1 2014. Awarded as best performer on login day for Max Bupa., Resolved customer complaints by investigating problems.
- Coffee day Beverages, Ludhiana (Vending Division), Heightened Sales by 5 times by exploring new markets. Awarded best sale person in the region for 2013., Successfully designed new distribution channel for company from Zero.
Internship
HDFC Bank Ltd., Delivered support to Credit Manager of CTG department. Studied various land documents (published in Hindi) and shared the information with the team. Carried out the competitive analysis of credit policies of various banks in the commercial vehicle category., 05/01/12, 09/30/13
Timeline
Assistant Vice President
IndusInd Bank Limited
02.2023 - 11.2024
Area Head- GIB Solutions - Relationship Manager-Ecommerce
HDFC Bank
07.2019 - 01.2023
Senior FBA Associate
Prione Business Services
03.2019 - 07.2019
FBA Associate - Upsell
Prione Business Services
07.2017 - 03.2019
Sales Associate
Prione Business Services
02.2015 - 06.2017
Sales Manager
Deutsche Bank AG
10.2013 - 05.2014
Senior Sales Executive
Coffee day Beverages
05.2012 - 09.2013
PGPM - Marketing Management
Indus World School Business
BBA - Marketing Management
Gujranwala Guru Nanak Institute of Vocational Stud