PANKAJ KISANLAL BISANE
PUNE
Summary
With a strong commitment to excellence in agile software development, my role as a senior engineering/program manager has been defined over the past 20 years. Leading my team, we have successfully navigated complex technical projects that align with our business objectives and adhere to the highest quality standards. Managing and empowering a diverse team of over 50 professionals specializing in .NET, Java, data science, LAMP, React, and professional services has been my expertise. Throughout this journey, we have achieved significant milestones in quality engineering processes and customer satisfaction while managing delivery and support with an eye on stringent SLAs and risk assessments. Effective leadership of engineering teams and fostering a collaborative, high-performance culture to achieve project goals and business objectives is also within my responsibility. Overseeing timelines, team allocation, risk management, and prioritization ensures the successful delivery of solutions within scope, time, and budget. Mentoring and supporting team members' professional growth, conducting performance reviews, providing actionable feedback, and identifying opportunities for improvement are key aspects of my role. Additionally, I evaluate and enhance engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Enforcement of technology standards through facilitating peer reviews and implementing robust testing practices ensures the delivery of high-quality solutions.
Overview
21
21
years of professional experience
9
9
Certification
Work History
Sr. Engineering/Program Manager
Encora Innovation Labs.
05.2021 - 11.2024
- Oversee overall technical delivery and programs for clients like Corcentric, Oracle, GoDaddy, and Choice Hotels International
- Supervised a team of50+ members of .NET, DevOps, QA and SDETs, Support Team, Data Science, PHP, and Professional services
- Responsible for process improvement and fostering best practices to achieve high-level services and customer satisfaction
- Develop detailed project plans, timelines, and budgets, monitor progress, and report on key metrics to Stakeholders
- Identify potential risks and develop mitigation strategies to ensure successful delivery
- Delivery according to SLA/SLO
- Stakeholders Management - Stakeholder engagement at all levels providing regular updates and addressing challenges and opportunities
- Worked with the Product, Engineering, Operations, and Customer Support team to initiate best practices
- Manage the technical team within budget and project schedules
- Worked with Engineering and Cross-functional teams to deliver high-quality standards with status updates, risk mitigations, and strategies
- Team building, hiring talents, mentoring and resource management, and Agile practices
- KRAs for50+ Members of Cross-functional teams
- Onboard high-performing teams, set up engineering processes, and motivate and mentor teams to meet deadlines
- Performance reviews
Solutions Architect
Aligned Automation
03.2021 - 05.2021
- Architect AWS Services for web apps with CI/CD pipelines and CloudFormation scripts
- Provisioning AWS Services for scaling applications
- AWS Glue and RedShift, AS Lambda, API Gateway
Technical Development Manager
BURG Translations Inc.
12.2019 - 02.2021
- Oversee day-to-day operations and help top management make product/asset acquisition decisions
- Product Development/Program Management of technology products along with development strategy
- Overseeing and measuring a development framework
- Vendor/Partner Management
- Ongoing knowledge and requirements gathering and communication
- Supervised the technical team within budget and project schedules
- Assisting in strategic client/account management from a technical perspective
- I am skilled in team building mentoring and resource management
- Training and development of the team
- Work closely with development teams and business users to understand products' existing and upcoming features
- Ensure high-quality Project Delivery along with Cross-functional team collaboration
- Strong background in object-oriented programming & concepts
- Priorities project tasks according to project timelines
- Involved in performance review of team members
- Hands-on Web Application Development as and when required
Sr. Software Engineer
Tech9
12.2016 - 12.2019
- Product Development/Management on the AWS platform along with implementing new features
- Oversee Data migration project
- Individual Contributor
- POCs as per client requirements
Sr. Manager
QuinStreet Software India Pvt. Ltd.
02.2010 - 12.2016
- Product Development/Management
- Managed a team of3 members
- Team building & mentoring and performance review
- Web/UI/Mobile UI development along with client communication, Project Estimation & migration of Websites on CodeIgniter LAMP stack
- Adobe Neolane, Individual Contributor
Sr. Team Leader
Maniks Systems Pvt. Ltd.
02.2009 - 02.2010
- Requirement gathering, Project estimation, Resource management, Work prioritization, Client interaction, and providing solutions
- Web Development with WordPress, LAMP, HTML CSS
- Team building & mentoring and performance review
Software Engineer
e-Zest Solutions Ltd.
12.2007 - 02.2009
- Web development with PHP5, Zend Framework, Mysql, Zencart, Jquery, AJAX, WordPress, Moodle
- Project Coordination
Software Developer
Decos Software Development Pvt. Ltd.
06.2007 - 12.2007
- Web Development with PHP5, Typo3, ATK/WDE
- Client Communication
Software Developer
Freelancing
01.2004 - 06.2007
- Web Development with ColdFusion, SQL Server, PHP, ASP
- Client Communication
Education
Master of Computer Science - Computer Science
HAL College of Science
Nashik08.2003
Bachelor of Computer Science - Computer Science
KTHM College
Nashik10.2000
Skills
- Managemnent : Engineering & Program Management
- Technical : Python, SQL, CodeIgniter, Laravel, jQuery, Angular, React, PHP Storm, MS Office, Power BI, Linux, Windows, MacOS, AWS, Azure, AWS Glue, RedShift, AS Lambda, API Gateway, CI/CD, AWS CloudFormation
Certification
- ITIL 4 Foundation Certificate in IT Service Management Jan2025
- Certified Scrum Master Nov2024
- Program Management Foundation Nov2024
- AI Python for Beginners: Basics of AI Python coding Nov2024
- Building a Personalized Chatbot with Open AI and Langchain Oct2024
- Introduction to Prompt Engineering Generative AI Oct2024
- Certified SAFe6 Agilist Nov2023
- HIPAA Awareness for Business Associates Jan2020
- AWS Certified Developer – Associate Jul2018
Languages
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Accomplishments
Living Our Values Award-Global
Issued by Encora Innovation Labs · Dec 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionTimeline
Sr. Engineering/Program Manager
Encora Innovation Labs.
05.2021 - 11.2024
Solutions Architect
Aligned Automation
03.2021 - 05.2021
Technical Development Manager
BURG Translations Inc.
12.2019 - 02.2021
Sr. Software Engineer
Tech9
12.2016 - 12.2019
Sr. Manager
QuinStreet Software India Pvt. Ltd.
02.2010 - 12.2016
Sr. Team Leader
Maniks Systems Pvt. Ltd.
02.2009 - 02.2010
Software Engineer
e-Zest Solutions Ltd.
12.2007 - 02.2009
Software Developer
Decos Software Development Pvt. Ltd.
06.2007 - 12.2007
Software Developer
Freelancing
01.2004 - 06.2007
Master of Computer Science - Computer Science
HAL College of Science
Bachelor of Computer Science - Computer Science
KTHM College