Pankaj Kumar
Sr.Manager -Airport Operations & Customer Services
New Delhi,DL
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Manager AO&CS (CLC)
InterGlobe Aviations Ltd. "Indigo Airlines"
New Delhi, Delhi
07.2008 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Adhered to social distancing protocols and wore mask or face shield.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to complete projects on time.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor Of Science - Zoology
A N College Patna
Patna Bihar 03.2006 - 03.2009
Skills
Training and Developments
Additional Information
- Worked on PowerPoint and Excel
Certification
• Certified and Licensed Load Controller for Airbus A320 Family of aircraft and ATR 72-212A by DGCA (Directorate General of Civil Aviation, Govt. of India).
Current department
Centralized Load control (CLC)
Timeline
Manager AO&CS (CLC)
InterGlobe Aviations Ltd. "Indigo Airlines"
07.2008 - Current
Bachelor Of Science - Zoology
A N College Patna
03.2006 - 03.2009
• Certified and Licensed Load Controller for Airbus A320 Family of aircraft and ATR 72-212A by DGCA (Directorate General of Civil Aviation, Govt. of India).
• Certified for Basic AVSEC by BCAS (Bureau of Civil Aviation Security, Govt. of India).
• Certified for Dangerous goods regulation training program (DGR ).
• In-house trainings including Ignite Zeal (personality development).
• Cerficate in Web Designing & Documentation.
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