PANKAJ PRASOON
KARNATAKA BANK || BUSINESS ANALYST
Bengaluru,KA
Summary
Seasoned Business Analyst offering 14 years of Banking industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
14
14
years of professional experience
12
12
Certifications
Work History
Business Analyst
Karnataka Bank
4 2017 - Current
- Requirement Gathering -Interview, Brainstorming, Mind Mapping, Workshops, Prototyping, Interface Analysis, Document Analysis, Planning and monitoring deliverables.
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Creating Credit filters and Deviations in Business Rule Engine (BRE).
- Writing BRD and escalate sign-off Process.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported successful product launches with detailed market analysis and competitive positioning strategies.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
- Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Developed financial models to project future growth scenarios, assisting in long-term strategic planning.
- Collaborated with stakeholders to identify business needs and data sources.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.
- Increased resource efficiency by analyzing detailed business requirements.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Branch Manager/ Assistant Branch Manager/ Relationship Manager
Karnataka Bank
09.2010 - Current
- Responsible for Branch P & L - Revenue & Cost,
- Pioneered adoption of mobile banking services, expanding customer access and convenience.
- Responsible for dealing with External and Internal Auditors and inspections and compliance
- Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
- Analyzing of financial statements and credit history to better understand how much risk involved in lending to prospective borrower (Credit underwriting).
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Error free documentation, speedy disbursal and creation of various mortgages as per sanction conditions.
- Drive cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Complied with regulatory guidelines and requirements.
- Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
- Streamlined loan processing procedures, significantly reducing approval times and improving customer experience.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Submitted loan applications to underwriter for verification and recommendation.
Education
Bachelor of Arts - LAW
IPEM LAW Collage
Ghaziabad, India 04.2001 -
Bachelor of Science - Information Technology
National Institute of Science & Technology
Berhampur 04.2001 -
Skills
Product Vision & Strategy
Certification
Certified Professional Scrum Product Owner (PSPO- I)
Company
Karnataka Bank
Personal Information
Date of Birth: 02/07/1986
Timeline
Certified Junior Associate of the Indian Institute of Bankers- Jaiib
07-2024
Diploma in Information System Audit (DISA)
04-2024
Certified Professional Scrum Product Owner (PSPO- I)
11-2023
Certified Scrum Master (CSM)
12-2022
Certified KYC and AML Certification
07-2022
Certified Prevention of Cyber Crimes and Fraud Management
06-2022
Certified Customer Services & Bank Codes and Standards (BCSBI)
06-2022
Cerified API Product Manager
06-2022
Cerificate of Achievement in Digital Skills : User Experience
06-2022
Completed Git Training
06-2022
Completed course of 'Getting started with NodeJs'
06-2022
CBAP - Certified Business Analysis Professional
06-2022
Branch Manager/ Assistant Branch Manager/ Relationship Manager
Karnataka Bank
09.2010 - Current
Bachelor of Arts - LAW
IPEM LAW Collage
04.2001 -
Bachelor of Science - Information Technology
National Institute of Science & Technology
04.2001 -
Business Analyst
Karnataka Bank
4 2017 - Current
Similar Profiles
Pavan AgnihotriPavan Agnihotri
Branch Manager at Karnataka BankBranch Manager at Karnataka Bank
Prashanth Kumar K NPrashanth Kumar K N
Senior Branch Manager at Karnataka BankSenior Branch Manager at Karnataka Bank
KISHORE KURUVAKISHORE KURUVA
Branch Manager at Karnataka BankBranch Manager at Karnataka Bank