PANKAJ PRASOON
KARNATAKA BANK || BUSINESS ANALYST
Bengaluru,KA
Summary
Seasoned Business Analyst offering 14 years of Banking industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
14
14
years of professional experience
12
12
Certifications
Work History
Business Analyst
Karnataka Bank
4 2017 - Current
- Requirement Gathering -Interview, Brainstorming, Mind Mapping, Workshops, Prototyping, Interface Analysis, Document Analysis, Planning and monitoring deliverables.
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Creating Credit filters and Deviations in Business Rule Engine (BRE).
- Writing BRD and escalate sign-off Process.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported successful product launches with detailed market analysis and competitive positioning strategies.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
- Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Developed financial models to project future growth scenarios, assisting in long-term strategic planning.
- Collaborated with stakeholders to identify business needs and data sources.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.
- Increased resource efficiency by analyzing detailed business requirements.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Branch Manager/ Assistant Branch Manager/ Relationship Manager
Karnataka Bank
09.2010 - Current
- Responsible for Branch P & L - Revenue & Cost,
- Pioneered adoption of mobile banking services, expanding customer access and convenience.
- Responsible for dealing with External and Internal Auditors and inspections and compliance
- Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
- Analyzing of financial statements and credit history to better understand how much risk involved in lending to prospective borrower (Credit underwriting).
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Error free documentation, speedy disbursal and creation of various mortgages as per sanction conditions.
- Drive cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Complied with regulatory guidelines and requirements.
- Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
- Streamlined loan processing procedures, significantly reducing approval times and improving customer experience.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Submitted loan applications to underwriter for verification and recommendation.
Education
Bachelor of Arts - LAW
IPEM LAW Collage
Ghaziabad, India 04.2001 -
Bachelor of Science - Information Technology
National Institute of Science & Technology
Berhampur 04.2001 -
Skills
Product Vision & Strategy
Business Planning
Customer Needs Assessment
Quality Assurance
Gap analysis
Digital Transformation
Marketing research
Business process improvement
Process Optimization
Product development
Project Management
Internal Auditing
Release planning
Strategic Planning
Workflow Analysis
Certification
Certified Professional Scrum Product Owner (PSPO- I)
Company
Karnataka Bank
Personal Information
Date of Birth: 02/07/1986
Timeline
Certified Junior Associate of the Indian Institute of Bankers- Jaiib
07-2024
Diploma in Information System Audit (DISA)
04-2024
Certified Professional Scrum Product Owner (PSPO- I)
11-2023
Certified Scrum Master (CSM)
12-2022
Certified KYC and AML Certification
07-2022
Certified Prevention of Cyber Crimes and Fraud Management
06-2022
Certified Customer Services & Bank Codes and Standards (BCSBI)
06-2022
Cerified API Product Manager
06-2022
Cerificate of Achievement in Digital Skills : User Experience
06-2022
Completed Git Training
06-2022
Completed course of 'Getting started with NodeJs'
06-2022
CBAP - Certified Business Analysis Professional
06-2022
Branch Manager/ Assistant Branch Manager/ Relationship Manager
Karnataka Bank
09.2010 - Current
Bachelor of Arts - LAW
IPEM LAW Collage
04.2001 -
Bachelor of Science - Information Technology
National Institute of Science & Technology
04.2001 -
Business Analyst
Karnataka Bank
4 2017 - Current