Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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PANKAJ RANA

PANKAJ RANA

West Delhi

Summary

Dynamic professional with extensive experience in office administration and market research, notably at Rodic Consultants Private Limited. Excelled in vendor and budget management, and data analysis, enhancing operational efficiency by 30%. Skilled in Microsoft Excel and Power BI, demonstrating problem-solving prowess and adaptability. Proven track record in improving customer relationship management and strategic decision-making.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager - Administration

Rodic Consultants Private Limited
New Delhi
04.2023 - Current
  • Oversee office administration to ensure smooth daily operations
  • Manage vendor coordination, office security, and expense tracking
  • Organize meetings, inventory management, and HR-related activities
  • Handle corporate travel arrangements and executive logistics

Senior Executive - Administration

Rodic Consultants Private Limited
New Delhi
04.2022 - 04.2023
  • Supervised office operations and supported senior management
  • Managed office supplies, vendor negotiations, and event planning
  • Ensured compliance with administrative policies and procedures

Administrative Executive

Rodic Consultants Private Limited
New Delhi
01.2021 - 04.2022
  • Handled documentation, correspondence, and scheduling
  • Assisted in facility management and administrative reporting

Senior Research Analyst

Quest Sampling
New Delhi
04.2020 - 01.2021
  • Conducted market research, data analysis, and reporting
  • Developed business insights to support strategic decision-making

Executive Operations Manager

Mellow Holidays Pvt Ltd
New Delhi
11.2018 - 04.2020
  • Managed client travel bookings, including flights, accommodations, and activities
  • Ensured seamless coordination between vendors and customers for customized experiences

Tour Consultant

Ritual Holidays Pvt Ltd
New Delhi
08.2017 - 11.2018
  • Designed personalized travel itineraries based on client preferences
  • Managed end-to-end travel planning, including ticket booking and customer support

Education

Master of Arts (M.A.) - Tourism & Travel Services Management

Indira Gandhi National Open University
01.2019

Diploma in Tourism & Travel Services Marketing Operations -

Bhartiya Vidya Bhavan, Delhi Kendra
01.2017

Bachelor of Arts (B.A.) -

Delhi University
01.2015

Certificate in Account Assistant Program -

NICE Institute of Computer Education
New Delhi
01.2014

Skills

  • Office Administration & Management
  • Vendor & Budget Management
  • HR Coordination & Office Security
  • Travel & Event Planning
  • Market Research & Data Analysis
  • Inventory & Facility Management
  • Customer Relationship Management (CRM)
  • Data Management & MIS (Microsoft Excel, ERP, Microsoft D-365)
  • Proficiency in Microsoft PowerPoint
  • Data Visualization (Power BI, MS Excel)
  • Problem Solving & Decision Making
  • Proactive, Fast Learner & Adaptable
  • Amadeus (CRS) - Travel Booking System

Certification

  • Travel & Tourism Certification, Bhartiya Vidya Bhavan
  • Computerized Accounting Course, NICE Institute of Computer Education

Languages

  • English
  • Hindi

Timeline

Assistant Manager - Administration

Rodic Consultants Private Limited
04.2023 - Current

Senior Executive - Administration

Rodic Consultants Private Limited
04.2022 - 04.2023

Administrative Executive

Rodic Consultants Private Limited
01.2021 - 04.2022

Senior Research Analyst

Quest Sampling
04.2020 - 01.2021

Executive Operations Manager

Mellow Holidays Pvt Ltd
11.2018 - 04.2020

Tour Consultant

Ritual Holidays Pvt Ltd
08.2017 - 11.2018

Master of Arts (M.A.) - Tourism & Travel Services Management

Indira Gandhi National Open University

Diploma in Tourism & Travel Services Marketing Operations -

Bhartiya Vidya Bhavan, Delhi Kendra

Bachelor of Arts (B.A.) -

Delhi University

Certificate in Account Assistant Program -

NICE Institute of Computer Education
PANKAJ RANA