Summary
Overview
Work History
Education
Skills
Personal Development & Activities
Interests
PERSONAL DETAILS
Timeline
Hi, I’m

Pankaj Tiwari

Business Development & Relationship Management Professional
Bhopal,MP
Pankaj Tiwari

Summary

Dynamic and results-driven professional with strong organizational skills and a solid educational foundation, eager to excel in a challenging role. Committed to fostering collaborative environments and enhancing team productivity while continuously expanding knowledge and expertise. Adept at navigating complex tasks with precision and efficiency, contributing meaningfully to organizational success. Seeking opportunities that encourage growth, innovation, and the application of diverse skill sets.

Overview

2026
years of professional experience

Work History

SMFG INDIA CREDIT LTD.

Senior sales officer (SSO)
11.2024 - 03.2025

Job overview

  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.

SHRIRAM HOUSING FINANCE LTD.

Business sales manager (BSM)
04.2024 - 10.2024

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Built strong relationships with key clients, fostering long-term partnerships and repeat business.

INDIABULLS HOUSING FINANCE LTD.

independent relationship manager
05.2023 - 03.2024

Job overview

  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Participated in staff meetings to discuss innovative strategies to improve services.

AAVAS FINANCE LIMITED

Management Trainee (BSM)
04.2022 - 04.2023

Job overview

  • Gained knowledge of company policies, protocols and processes.
  • To add customers and generate revenue, managing a team for the fulfillment of expected targets.
  • Fieldwork and maintaining office documentation as well.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.

RELIGARE BROKING LIMITED

Marketing

Job overview

  • Streamlined marketing processes for improved efficiency and cost reduction.
  • Stayed updated with latest marketing concepts and techniques.
  • Enhanced customer engagement by executing targeted direct marketing campaigns.
  • Improved revenue growth with the implementation of innovative marketing strategies.
  • To prepare a list of potential customers for lead generation.
  • To use the STP concept to target the right customers for making sales of the product, to convince them to open a Dat account in our tie-up company.
  • Duration: 45 days.

Education

Institute of Professional Education and Research, (IPER) Bhopal

MBA from Marketing & finance
01-2022

University Overview

  • Board / University: Barkatullah University, Bhopal
  • GPA: 70%

The Bhopal School of Social Sciences (BSSS)

BCOM
01-2020

University Overview

  • Board / University: Barkatullah University, Bhopal
  • GPA: 62.7%

Heroes Convent School, Bhopal

Higher Secondary from Commerce
01-2017

University Overview

  • Board / University: MP Board, Bhopal
  • GPA: 63.20%

Jawaharlal Nehru School, Habib Ganj Bhopal

High School
01-2012

University Overview

  • Board / University: CBSE, Bhopal
  • GPA: 6 CGPA

Skills

Fundamental skills in Excel, PowerPoint, and Word

Strong interpersonal abilities

Efficient work ethic

Business administration

Process improvements

Customer relations

Workforce management

Resource utilization

Financial management

Compassionate communication

Personal Development & Activities

Personal Development & Activities
  • Participated in a Treasure Hunt competition during the college fest, demonstrating teamwork and problem-solving skills.
  • Actively participated in school-level sports events, showcasing discipline and team spirit.
  • Engaged in volunteer work with local NGOs, contributing to the distribution of essential supplies to underserved communities.
  • Currently Upskilling in AI & Automation
  • Ongoing Learning in Artificial Intelligence Applications

Interests

Weightlifting

Cooking

Social Service

Volunteer Work

Listening to music

PERSONAL DETAILS

PERSONAL DETAILS
  • Father’s Name : Mr. Suraj Tiwari
  • Date of Birth: 06 November 1996
  • Permanent Address: H. No13, Anupam Nagar, near Tulsi Pariser phase 1 Awadh Puri, BHEL, Bhopal
  • Place: Bhopal
  • Date:

Timeline

Senior sales officer (SSO)
SMFG INDIA CREDIT LTD.
11.2024 - 03.2025
Business sales manager (BSM)
SHRIRAM HOUSING FINANCE LTD.
04.2024 - 10.2024
independent relationship manager
INDIABULLS HOUSING FINANCE LTD.
05.2023 - 03.2024
Management Trainee (BSM)
AAVAS FINANCE LIMITED
04.2022 - 04.2023
The Bhopal School of Social Sciences (BSSS)
BCOM
Heroes Convent School, Bhopal
Higher Secondary from Commerce
Jawaharlal Nehru School, Habib Ganj Bhopal
High School
Marketing
RELIGARE BROKING LIMITED
Institute of Professional Education and Research, (IPER) Bhopal
MBA from Marketing & finance

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Pankaj TiwariBusiness Development & Relationship Management Professional