PANKAJ TANWAR
Summary
Manager holding 7 years of work experience. A go getter who constantly achieves targets. Achieving sales target for a specified territory, adherence to company SOPs by dealerships, improving operational efficiencies of dealerships. Training sales employees, develop effective sales strategies, and ensure that sales quotas for an assigned territory are met. Excel in overseeing the daily activities and duties at a center, handling the security, operational and financial matters while overseeing the booking of resources. I truly believe that, as marketing converges with customer service and sales, marketing today is more about helping and less about hyping.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Deputy Manager
GIRNAR SOFT (CARS DEKHO)
02.2020 - Current
- At central desk
- Achieved the target of raising A2I from 45% to 60 %
- Administrating and running pilot projects like inventory
- Building market position by locating, developing, defining, negotiating, and closing business relationships
- Traveling throughout an assigned territory to train and guide company sales representatives
- Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner
- Developing innovative dealer on boarding strategies to increase sales within an assigned territory.
- Introduced new methods, practices and systems to reduce turnaround time.
- Created reports and analyzed and interpreted data.
- Evaluated suppliers to maintain cost controls and improve operations.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
TERRITORY MANAGER (MANAGER)
GIRNAR SOFT (CARS DEKHO)
04.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
Senior Retail Manager
CARS 24
12.2018 - 02.2020
- Develop and implement the sales & service plan for the center to meet business objectives
- Assist in planning & execution of micro marketing activities at ground level
- Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction
- Impart training to store staff and equip them with the skills to understand and fulfill consumer needs
- Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
- Measure and report sales metrics; monitor actuals-to-plan
- Responsible for hiring, training, and monitoring team member performance
- He/she is responsible for the resolution of customer complaints and to assist in closings when necessary.
CENTER MANAGER
CHISEL BY VIRAT KHOLI
01.2018 - 04.2018
- Gather the results of market research and decide and control the quantity and quality of production
- Sale forecasting, product planning and price fixation
- Prepare a roadmap of advertisement and sales promotion and specify the channels of distribution for goods and services
- Control credit policy of the for the firm and also the cost of marketing activities
- Arrange for after-sale-services and remove the problems of consumers
- Evaluate the performance of employees and receive the suggestions and the problems of employees.
Regional Manager
TRANSFORM ALL INDIA LLP
01.2015 - 03.2018
- Ensuring profitable growth in sales, revenue through planning, execution and management of a supportive team
- Collaborating with senior executives to establish and execute a sales goal for the region
- Managing a sales team in order to maximize sales revenue and meet or exceed corporate-set goals
- Forecasting annual, quarterly and monthly sales goals
- Assisting sales personnel in their techniques
- Developing specific plans to ensure growth both long and short-term
- Educating sales team with presentations of strategies, seminars and regular meetings
- Reviewing regional expenses and recommending improvements
- Taking care of sales of other fitness products such as Supplements, personal training equipments and therapies
- Handling B-B and B-C Marketing.
MANAGER
GOLDS GYM INDIA PVT. LTD
03.2013 - 12.2014
- Trained 3 interns on customer service and office procedures
- Organized office transition from paper invoice to Quickbooks
- Provided administrative support for the marketing department
- Achieving growth and hitting sales targets by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Handling B-B and B-C Marketing
- Prepare a roadmap of advertisement and sales promotion and specify the channels of distribution for goods and services.
Project Intern
KIZEN FIELDS AND RESEARCH SERVICES Pvt. Ltd
02.2013 - 03.2013
- Conducting secondary research on a given research topic
- Designing the questionnaire/tool based on the objectives of the study
- Collecting data using the tool so prepared through various modes like interview, paper pen format, online mode, etc
- Data entry and cleaning
- Data analysis using Minitab
- Interpretation of results and report writing
- Presentation of reports to various stakeholders and organization’s senior authorities.
Education
course - Management
P.G.D.M + MBA - Marketing/sales & International business
All India Management Institute Master of Business
NEW DELHI 01.2011 - 01.2013
Bachelor of Arts - undefined
University of Delhi
01.2007 - 01.2010
10th - undefined
Tagore Public School, CBSE
01.2004 - 01.2005
12th - undefined
Tagore Public School, CBSE
01.2006 - 01.2007
Timeline
TERRITORY MANAGER (MANAGER)
GIRNAR SOFT (CARS DEKHO)
04.2022 - Current
Deputy Manager
GIRNAR SOFT (CARS DEKHO)
02.2020 - Current
Senior Retail Manager
CARS 24
12.2018 - 02.2020
CENTER MANAGER
CHISEL BY VIRAT KHOLI
01.2018 - 04.2018
Regional Manager
TRANSFORM ALL INDIA LLP
01.2015 - 03.2018
MANAGER
GOLDS GYM INDIA PVT. LTD
03.2013 - 12.2014
Project Intern
KIZEN FIELDS AND RESEARCH SERVICES Pvt. Ltd
02.2013 - 03.2013
P.G.D.M + MBA - Marketing/sales & International business
All India Management Institute Master of Business
01.2011 - 01.2013
Bachelor of Arts - undefined
University of Delhi
01.2007 - 01.2010
12th - undefined
Tagore Public School, CBSE
01.2006 - 01.2007
10th - undefined
Tagore Public School, CBSE
01.2004 - 01.2005
course - Management
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