Parag Ramteke
TECHNICAL LEAD
Hyderabad
Summary
Meticulous Technical Lead strictly adheres to both client-provided technical requirements and internal business goals. Balances project prioritization to fulfill both contractual obligations and internal revenue requirements. Provides foresight and management designed to grow satisfied customer bases and revenue figures.
Overview
1824
1824
years of professional experience
8
8
Certificates
2
2
years of post-secondary education
Work History
Technical Lead
Tech Mahindra Allyis
Hyderabad
10.201 - Current
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Improved systems with addition of new features and infrastructure.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Provided educational expertise and mentoring to junior team members.
- Led successful launch of multiple software releases, meeting all project objectives and exceeding user expectations.
- Enhanced team productivity by implementing agile methodologies and promoting continuous integration and deployment practices.
- Analyzed performance metrics to identify bottlenecks in development processes, implementing solutions that boosted efficiency.
- Established continuous feedback loop with customers, integrating their input into product development for greater satisfaction.
System Consultant
Moksh Tech
Ahemdabad
05.2018 - 09.2019
- Delivered training sessions on new systems, tools, and processes to internal staff for improved productivity.
- Streamlined workflow by automating manual tasks and integrating software solutions.
- Maintained up-to-date knowledge of industry trends and emerging technologies to provide informed recommendations on system improvements.
- Spearheaded adoption of cloud-based services, reducing infrastructure costs while improving scalability and flexibility in operations.
- Enhanced customer satisfaction by providing prompt technical support and resolving complex issues swiftly.
- Contributed to successful completion of large-scale projects through efficient resource management and effective communication with stakeholders.
- Improved system efficiency by identifying and resolving technical issues in timely manner.
- Developed custom solutions for clients based on their unique requirements, resulting in increased client retention rates.
IT Manager
Anglo Eastern Martime Academy
Karjat
03.2013 - 08.2017
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within organization's IT landscape.
- Streamlined processes through automation of routine tasks, increasing team productivity and reducing manual effort.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
System Administrator
Samundra Institue of Maritime Studies
Lonavala
07.2007 - 02.2013
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end-users.
- Worked with users to determine areas of technology in need of improved usability.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Managed user access rights to maintain high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Empowered users with training sessions on new software applications, enhancing productivity across departments.
Education
MBA - Information Technology
Institute Of Business Management Studies
Pune 08.2005 - 05.2007
Skills
Project Leadership
Agile Methodology
Systems Development Lifecycle Management
Functional requirements understanding
Technical Mentoring
Quality Assurance
Customer Relationship Management
Equipment management
Project Management
Technical Strategy Development
Scrum Framework
Cybersecurity Best Practice Implementation
Policy Implementation
Certification
Certified ScrumMaster
Timeline
Project Management Institute logo Generative AI Overview for Project Managers
10-2024
Practical Project Manager
09-2024
Scrum Alliance logo AI & Agility: A Comprehensive Introduction AI & Agility: A Comprehensive Introduction Scrum Alliance
09-2024
Microsoft logo Build an Azure AI Vision solution
09-2024
Certified ScrumMaster
08-2024
Microsoft logo Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft
08-2024
Microsoft logo Microsoft Certified: Azure Solutions Architect Expert
08-2024
Microsoft logo Microsoft Certified: Azure AI Fundamentals
05-2024
System Consultant
Moksh Tech
05.2018 - 09.2019
IT Manager
Anglo Eastern Martime Academy
03.2013 - 08.2017
System Administrator
Samundra Institue of Maritime Studies
07.2007 - 02.2013
MBA - Information Technology
Institute Of Business Management Studies
08.2005 - 05.2007
Technical Lead
Tech Mahindra Allyis
10.201 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do."