Parag Sudame

General Banking Operations :

• Authorizing system entries posted by teller after perusal in CBS
• Overseeing branch operations and day-to-day business of the branch like processing the ASBA request, Collecting and presenting outward checks through CTS environment, Record-keeping of honored/dishonored instruments, Handling of Safe Deposit Locker operations including maintaining registers, marking appropriate system entries, Taking care of branch operational activities, Ensuring compliance with procedures laid down by organization, Ensuring and checking correctness of day-to-day Teller transactions Reconciliation & Preparing BRS statements
• Generation and submission of Monthly Reports like Customer Meet, FICN etc. to Zonal office, Statutory body like RBI
• Providing auxiliary services like setting up 3-in-1 trading account, collecting insurance premiums
• Generated repeat business through customer service and responded to customer concerns with friendly and knowledgeable service.
• Ensuring a successful branch batch closure at end of day

Liability Products:

• Deposit Accounts operations : Opening up Demand deposit (CASA) accounts, Recurring and Term Deposit accounts. Marking TDS related requests like 15G/15H in system, Obtaining periodical KYC documents, servicing personal, demographics modifications

Asset Products:

• Jewel Loan : overseeing the appraisal of articles, sanctioning and disbursement of Jewel Loan. Authorizing the disbursement in CBS system, securing non interest based fee income, Key custodian for Jewel Packets
• Loan against Deposits : Processing request for Secured Overdraft/DL, setting up loan account, disbursement and closing
• Checking & Monitoring Cash Credits Accounts, Loan against properties account, Submission of required documents regarding Working Capital loans, LAP, Housing Loan to Zonal Offices

Business development:

• Helping the branch sales team canvassing banking products
• Onboarding the new clientele & servicing their banking needs

• Ensuring smooth functioning of branch designated Aadhar Seva Kendra, supervising the activity or tasks allocated to Operator

• Cash Operations : Carrying out Cash transactions including Cash Receipts, Payments, balancing Cash Registers, Completed accurate, high-volume money counts via both manual and machine-driven approaches Key custodian for cash, Maintaining Cash Retention Limit of branch, Cash replenishment in onsite ATM machine
• Electronic Fund Transfer : Effecting fund transfers intra-Bank, inter-bank wire transfers like NEFT/RTGS/Bank Payment
• DBTL, Aadhar Seeding : Receiving and processing Direct Benefit Transfer, Aadhar seeding request
• Assisting customers in opening up accounts, Issuance of pass sheet / statement of account, debit cards, cheque book, Balance Certificate, Transfer of Credit proceeds of deposits etc.
• Financial Inclusion : Detailing the customer about scheme like JanDhan Yojana,PMSBY, PMJBY etc., processing application and marking appropriate entry in system
• Answering inquiries on banking products including checking, savings, loans and lines of credit, account balances, transaction history, services charges and interest rates
• Processed customer transactions promptly, minimizing wait times.