Param Deep Singh

• Managing team size of 19 members including Sales and Service
• Ensuring business by generating volumes and maintaining budgeted Market Share
• Ensuring Profitable NSR in all product range by monitoring QOQ sales performance
• Ensuring Dealership’s profitability by focusing on improvement of Service Absorption Ratio and maintaining minimum monthly retails
• Monitoring of Dealership’s Health by proper Funds Management (vehicle + Parts)
• Network expansion by opening new service touch points for catering customer needs
• Establishment of Value Proposition of Service Guarantee by monitoring Workshop TAT guarantee and service reach guarantee

✔ 2% Delta MS Increase in HCV segment across State

✔3% Delta MS increase in overall ILCV segment across State

• Conducted regular reviews of existing customers to identify areas for improvement in service delivery.
• Negotiated contracts with clients to maximize profitability.
• Resolved customer complaints in a timely manner through effective communication and problem-solving skills.
• Created detailed reports on the performance of each key account and presented them at monthly meetings.
• Collaborated with internal teams such as marketing, finance, operations., to develop tailored solutions for customers' needs.
• Monitored competitors' activities in order to maintain an edge over them in terms of product offerings and pricing strategies.
• Developed strategies to increase sales volume from existing accounts by upselling additional products and services.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.

✔MTB Product Wallet Share increased from 12% to 28% in YTD FY20-21

✔Awarded with BEST KAM SALES MANAGER for FY20-21

• Marketing Strategy for increasing Tipper’s sales in various projects across Pan India.
• Relationship Building with Large Fleet Operators, Road Contractors, Quarry Owners, Financiers and other stake Holders.
• Construction & Mining site’s studies for OPECO/Payback period calculation

✔Breakthrough order of 31 units of TM chassis from M/s Gammon India Limited of Mumbai.

• Marketing Strategy for Construction Projects in Pan India & Sales Promotion
• New Product introduction & GTM action plan
• OEM Engagement for future Business generation
• Market Research and Sales promotional activities for international markets – Indian Subcontinents countries which include Nepal, Bangladesh and Sri Lanka, Central and East Africa Countries
• Market intelligence & Pricing of product w.r.t competition for International Business
• Competition benchmarking, Sales pitch, OPECO generations, Collection of Video Testimonials
• Brand awareness/ATL and BTL Campaign
• Acting as an interface between the Product development/Marketing team and the end customers

✔Met the SBP Market Share of 4 x 2 Tippers Trucks i.e., 7.5% in 2015 which was 5.6% in 2014

✔Successfully launch of new range of products across multiple locations of Pan India and neighboring countries

• Understanding the customer requirement of end product and suggesting the Crushing & Screening Product as per their application
• Work closely with projects & service ensuring in meeting schedules promised to customers
• Lead generation offer preparation & follow up with clients in fulfilling their requirement
• Technical & Commercial closure of deals with client & then handover to project team
• Creating market database & keeping monthly, quarterly & yearly database of competitor
• Sales forecasting & budgeting.

✔First Crusher units sold to M/S Lucky Minerals, Gurgaon

✔First High Frequency Screen Machine sold in the assigned Rajasthan Territory to M/s Modi Constructions, Jaipur.