Paramveer Singh
Fairfield, California
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
Canadian Express Immigration
Amloh
11.2022 - 08.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Offered valuable guidance and advice to clients through consultations.
- Analyzed market trends and competitor activity to inform business strategy.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
Bhai Nand Lal Public School
Sri Anandpur Sahib, Punjab03-2022
Skills
- Consulting Clients
- Data entry expertise
- Supervision and leadership
- Flexible and Adaptable
- MS Office
- Process Improvement
- Operations Management
- Staff Management
- Social Media Presence
- Physical Fitness
- Teamwork and Collaboration
- Interpersonal Skills
- Active Listening
- Emotional Control
- Decision-Making
Languages
English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Certification
- Data entry - NICS Education
- Certificate of Merit - Punjab Football Association(2018-2019)
- Punjab Football Association(2019-2020)
- 63rd Punjab Inter-District School Games(2017-2018)
- 64th Punjab Inter-District School Games(2018-2019)
Timeline
Manager
Canadian Express Immigration
11.2022 - 08.2023
High School Diploma -
Bhai Nand Lal Public School
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