Paromita Roy

Technical Leadership & Management

• Served as Technical Lead and Associate Manager, overseeing development, delivery, and team performance for a large-scale retail e-commerce project.
• Managed a team of 10+ associates, fostering a collaborative environment, ensuring quality delivery, and conducting regular performance reviews.
• Mentored junior developers, provided technical guidance, conducted code reviews, and supported their professional development.
• Participated in leadership meetings; prepared and presented project metrics using Excel pivot tables for management visibility.
• Investigated operational issues, identified root causes, and proposed corrective actions to improve service delivery.

Orange DAM implementation

• Enabled and configured Orange Logic DAM platform for centralized digital asset management, ensuring efficient asset lifecycle handling and governance.
• Designed and implemented metadata models and schema structures to support asset classification, searchability, and taxonomy alignment.
• Managed user groups, roles, and hierarchical access structures, ensuring streamlined access control and governance.
• Configured permissions and security functions to enforce role-based access control (RBAC) and safeguard sensitive digital assets.
• Developed and optimized workflow automation and flow steps, improving operational efficiency and reducing manual intervention.
• Delivered custom integrations with Salsify, enabling seamless product content and asset synchronization across platforms.
• Executed data migration activities, including asset ingestion, metadata mapping, and validation to ensure data integrity within Orange DAM.
• Collaborated with cross-functional teams to align DAM capabilities with eCommerce and product content management requirements.
• Played an architectural role in designing data storage alignment, ensuring scalable and structured storage of assets and metadata in line with business and system requirements.

SAP Hybris & Backend Development

• Developed complex modules including Point of Service (POS), Warehouse Management, and Product Availability features.
• Developed multiple integration with NERP and GERP to maintain order processing sytems in hybris.
• Worked in complex integration and integration with OMS
• Implemented APIs at the OCC layer, created web services, and wrote integration tests to ensure high reliability.
• Built and enhanced functionality for stock and warehouse management, assisted service module, and cron jobs.
• Fixed data load errors and contributed to data migration from legacy systems to current platforms.
• Worked on multiple backoffice customizations and email related issues.
• Worked extensiviely on return and cancellation modules from backoffice and integrations with NERP and GERP systems.

Business Analysis & Client Interaction

• Acted as a Technical Business Analyst, engaging with clients and product owners to gather requirements for modules such as Google Analytics, cart functionality, and customer registration.
• Authored clear, developer-friendly user stories and ensured alignment between business needs and technical implementation.
• Proactively highlighted project risks and impediments to clients and stakeholders, ensuring timely mitigation.
• Coordinated multiple calls between clients and developers to reduce blockers and streamline delivery.
• Followed up with clients on story sign-offs and ensured smooth progression through the delivery pipeline.

Quality Assurance & Testing

• Performed functional testing of user stories before delivery to clients, ensuring defect-free releases.
• Liaised with QA teams to discuss defects, clarify requirements, and assist developers in implementing fixes.

POCs, TDD & Innovation

• Conducted POCs for integrating the storefront with the OCC framework and enhancing login functionalities.
• Developed complex solutions on integrations with NERP and GERP systems

• Participated in code reviews, ensuring adherence to quality standards and best practices.
• Mentored junior developers, enhancing team skills and fostering professional growth.
• Implemented order and consignment invoice generation functionalities.
• Developed components for store management, linking customers to their respective stores.
• Integrated Bazaarvoice for displaying product and store reviews and ratings.
• Managed feed file generation for various third-party integrations.
• Executed data migration from legacy systems, preserving data integrity during transitions.

• Contributed extensively to core Hybris development across multiple functional areas.
• Resolved defects on Product Details Page (PDP), Product Listing Page (PLP), and search functionalities, ensuring seamless user experience.
• Performed product setup and data enrichment using various import feeds and Hot Folder imports.
• Designed and implemented the brand lateral menu to improve site navigation and usability.
• Customized Product Cockpit and HMC for enhanced product and catalog management.
• Developed and maintained multiple cron jobs to support automated background processes.
• Diagnosed and resolved complex technical issues by identifying root causes and implementing effective solutions.
• Facilitated workshops and training sessions to upskill team members and improve overall service delivery.
• Acted as a trusted advisor to client stakeholders, maintaining strong relationships and providing recommendations.
• Conducted data analysis and assessments, presenting insights to management for informed decision-making.
• Compiled detailed information on workflows, job structures, and processes to support continuous improvement initiatives.

Technologies: SAP Hybris, Java/J2EE, Spring Framework, ATG, Unix, Lectora, Captivate, Jenkins, Dynatrace, Gomez

• Monitored overall system performance to identify weaknesses, bottlenecks, and operational inefficiencies.
• Collaborated with cross-functional teams to design, implement, and deploy IT solutions aligned with business objectives.
• Contributed extensively to core SAP Hybris development across multiple modules and product areas.

• Developed the complete Sitemap module for the Simply Be Euro application.
• Worked extensively on Product Cockpit, including customization and creation of CMS-managed content pages.
• Built and enhanced multiple cron jobs and managed user access rights.
• Led development activities for credit customers, orders, returns, and refund services for upcoming releases.
• Contributed to the development of Contact Center and Backoffice OMS modules within Hybris.

• Performed pre-production environment maintenance, including code deployments via Jenkins and manual shell script execution.
• Investigated and resolved defects identified during regression testing cycles.
• Handled incidents, service requests, and problem records as part of production support.
• Prepared weekly and monthly reports for client communication and leadership updates.
• Managed ongoing application maintenance and enhancement activities.

• Served as Subject Matter Expert (SME) for the pricing module, resolving numerous defects and incidents.
• Conducted detailed XML analyses to troubleshoot issues post-deployment of the STEP project in ATG.
• Resolved defects related to BCC health, deployment processes, and indexing functions.

• Utilized Gomez and Dynatrace monitoring tools to ensure stable infrastructure and system performance.
• Performed heap dump and thread dump analyses to diagnose application bottlenecks and performance issues.

• Actively contributed to the creation of e-learning materials using Lectora and Captivate.
• Supported internal training initiatives for Walgreens staff, improving onboarding effectiveness and organizational knowledge.