Partha Pratim Das
Kolkata
Summary
An astute Professional, Customer Centric approach with expertise in Retail – MBO’s, Operations, Start Ups & Roll out, Channel, Franchisee & Distribution Sales, expansion, B2B & B2C Sales, Inventory/Vendor Management, Call Centre & Service Centre Operations
Overview
2025
2025
years of professional experience
1998
1998
years of post-secondary education
Work History
State Head – Punjab & Himachal Pradesh
Reliance Retail Ltd – Digital Jio Stores (RIL)
5 2024 - Current
- Ensure Stores enabled to Sell Products, establish Brand, earning Margin & Deliver Profit
- Customer Oriented approach Selling Products delivering EBITDA & LFL Growth in Revenue
- Inventory control following SOP, cross functional liaison maintaining Hygiene
- Career growth building upon a robust Team to deliver the Organizational objective
Regional Business Lead East
Reliance Retail Ltd – Digital Jio Stores (RIL)
08.2018 - 04.2024
- Team integration, collaboration between Jio and Retail My Jio Stores, enabling to sell Telecom Products
- Synergy in East based at Kolkata liaison between verticals, enabling Team to Sell New Prepaid, Postpaid and Jio Phone (activation & Revenue) as a Solution selling expert
- Serving customers, maintaining CSAT being the face of the Organization & maximize future prospect, leverage Cross Selling of Consumer Durables
- Jio Income Growth YOY delivering Activation & Revenue earning Margin for Profitability
State Head - Northeast
Reliance Retail Ltd – Digital Jio Stores (RIL)
12.2016 - 07.2018
- New Store Roll Out across 6 States of Northeast & establish footprints as my Jio Stores
- Developed end to end onboarding, coaching the Team with Customer centric approach with skillset
- Building a new Team as a Solution selling expert leveraging sales in Consumer durables & Telecom products encashing walk-ins for business prospect
- Stores EBITDA Positive & LFL Growth in Revenue
- Inventory is managed well enabling Stores for range selling as per the market, customer need
ZSM WB
Shakers Appliances Pvt Ltd
07.2016 - 11.2016
- Set Up New Channel & Distribution expansion building up a parallel model adding up Modern Trade
- Revenue Growth of 10% from 14.5L per month by Oct’16 & Placement of Products across Channel
Business Manager AGM
HICARE Services Pvt Ltd (Godrej)
03.2015 - 06.2016
- Establish brand through CMSC & Franchisee Model, building & developing core Team
- Revenue (Increase of 14% with 1.61 Crore), Service Revenue (Increase of 12% with 1.31 Crore) & Collection Revenue (1.48 Crore with 40% Month on Month contribution for the Zone) across Chandigarh, Punjab & HP with reach
Senior Manager State Head
Services India brand as Apps India
10.2014 - 02.2015
- Rollout Android based Application business to capitalize on the existing Android Handset Market with additional responsibility of Jharkhand
- Umbrella coverage & channel expansion, with Tie Ups & promotion
- Set Up Distribution Network across Kolkata & WB, Revenue Contribution of 33.50 Lakhs expanding with 1 Super stockist, 7 Distributors & 463 Retailers
Manager Circle Retail
Reliance Communication Ltd
04.2009 - 09.2014
- Channel, Franchisee business & Profitability for Telecom Sales
- Managing COCO & FOFO Stores including Roll Out
- Was a Mentor New Joiner’s, Induction
Deputy Manager
Reliance Telecom Limited
03.2006 - 03.2009
- Franchisee Expansion, Roll Out and deliver Telecom Sales with customer orientation
- Deployment of Online system – ICARE/CRM - at all exclusive Retail & Distributor RoWB as an interface to support Distribution working
- 1st to introduce Modern Trade business for additional revenue, with integration of CDMA & GSM Business
Assistant Manager
Hutchison Essar South Limited
06.2004 - 02.2006
- Hutch Shop In charge with Roll Out of FOFO Stores in North Bengal for Cellular Products
- Responsible for Franchisee Roll out, FOFO Stores North Bengal and deliver Sales
- Being promoted from Band 6 to Band 5 Contribution during the tenure was at Dalhousie, Ideal Plaza, Rabindra Sarobar and Howrah Maidan Hutch Shops in Kolkata
Assistant Manager
Reliance Telecom Limited
06.1998 - 05.2004
- Sales & Distribution, Operations, Customer Service, & Credit Control
- Roll out & launch 1st GSM Cellular Service in Jalpaiguri – March 2001, Gangtok & Kalimpong – April 2001
- Malda Cellular Service launch and business Operations – April 2001
- In 2003- 2004 a part of the core team in Northeast, Assam Prepaid to Post-paid migration with regulatory norms being introduced
Food & Beverage Assistant
The Park Hotel
10.1996 - 05.1998
- 24 hours coffee shop ‘ATRIUM CAFÉ’, the pan Indian specialty restaurant ‘SAFFRON’ & in the night club cum discotheque ‘SOMEPLACE ELSE’
Front Office Supervisor
The Green Park Hotel
01.1996 - 09.1996
- Reception, Reservation, Cashier Front Office, Operator, Bell Desk & the Lobby Desk
Education
B. Com -
Seth Anandram Jaipuria College
Kolkata03-1995
HS - undefined
Seth Anandram Jaipuria College
ICSE - undefined
The Assembly Of God Church School
1st Year for the 3yrs correspondence MBA Program - Financial/Marketing Management
Diploma in Management & Administration - Hotel Management & Catering Technology, applied nutrition
Institute Of Advanced Management
01.1993 - 01.1996
Skills
Team & Relationship Management
Quality Inventory Control Operations
Accomplishments
Awarded People Managed Best State Head ~ My Jio Stores (2017-2018) Reliance Retail Limited
Awarded Best Retail Lead (2010 - 2011) Reliance Communication
Awarded Best Retail Hutch Shop In charge (2004-2005) Hutchison Essar South Ltd
Timeline
Regional Business Lead East
Reliance Retail Ltd – Digital Jio Stores (RIL)
08.2018 - 04.2024
State Head - Northeast
Reliance Retail Ltd – Digital Jio Stores (RIL)
12.2016 - 07.2018
ZSM WB
Shakers Appliances Pvt Ltd
07.2016 - 11.2016
Business Manager AGM
HICARE Services Pvt Ltd (Godrej)
03.2015 - 06.2016
Senior Manager State Head
Services India brand as Apps India
10.2014 - 02.2015
Manager Circle Retail
Reliance Communication Ltd
04.2009 - 09.2014
Deputy Manager
Reliance Telecom Limited
03.2006 - 03.2009
Assistant Manager
Hutchison Essar South Limited
06.2004 - 02.2006
Assistant Manager
Reliance Telecom Limited
06.1998 - 05.2004
Food & Beverage Assistant
The Park Hotel
10.1996 - 05.1998
Front Office Supervisor
The Green Park Hotel
01.1996 - 09.1996
Diploma in Management & Administration - Hotel Management & Catering Technology, applied nutrition
Institute Of Advanced Management
01.1993 - 01.1996
HS - undefined
Seth Anandram Jaipuria College
ICSE - undefined
The Assembly Of God Church School
1st Year for the 3yrs correspondence MBA Program - Financial/Marketing Management
State Head – Punjab & Himachal Pradesh
Reliance Retail Ltd – Digital Jio Stores (RIL)
5 2024 - Current
B. Com -
Seth Anandram Jaipuria College
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