Partha Saha

To effectively bestow & augment domain skills in the area of General Insurance, peruse system knowledge & focus on process re-engineering to expedite productivity. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Forward-thinking Operations Specialist bringing 14 years of expertise in Motor OD Claims for General Insurance sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

College - SCM Institute of Engineering & Technology

Course - Diploma in Automobile Engineering

Affiliation - AICTE

• 6th Semester, W.B.S.C.T.E., 2010, 1086, 83.50%,
• 5th Semester, W.B.S.C.T.E., 2010, 502, 71.71%,
• 4th Semester, W.B.S.C.T.E., 2009, 1000, 83.33%,
• 3th Semester, W.B.S.C.T.E., 2009, 629, 78.62%,
• 2th Semester, W.B.S.C.T.E., 2008, 834, 66.72%,
• 1th Semester, W.B.S.C.T.E., 2008, 213, 60.90%,
• Final Score - 77.2%

Enrolled in Motor Department in IRDAI for Licensed Surveyor & Loss Assessor. 

Enrollment No – IRDA/SUR/TS/1000016411/2022

• Having Driving License of LMV (4W) & MCWG (2W)
• Knowledge in Computer Software : MS Office & Internet & Advance Excel

• Responsible for customer satisfaction & major tie-ups with Cashless Garages and supporting our sales team giving a better service to Insured, Intermediaries, Channel Partners, Dealers and Internal Customers.
• Negotiating labour and painting rates with garages to bring down average cost of repairs to insurer. Ensuring proper communication through letter about documents requirements to insured or if there is a delay in intimation, thereby strengthening legal department if any consumer steps for litigation.
• As per requirement I used to visit workshop for tie up and provide training for video streaming and mobile application.
• Data Analysis – Claim size, TAT, In-housing penetration.
• Taking care of Two Wheeler claims for West Bengal location.
• I am handling a team of six surveyors, mostly consists of out location.
• Key Responsibility Area – Severity, Claims Premier League, Settlement Ratio, Voice of Customer, Discrepancy, Spot Settlement, loss adjustment expense, Bill to Payment TAT, Wellness, Diversity & Retention, Attrition.

• Methodical and rigorous approach to achieving tasks and objectives
• Identify and develop opportunities.
• Excellent interpersonal skills-good communicator.
• Self-aware, always eager to learn and grow.
• Systematic & Logical.
• Energetic and positive outlook, which often inspire others.
• Great team worker-adaptable and flexible.

• Father's Name: Prasanta Saha
• Date of Birth: 11/26/89
• Gender: Male
• Nationality: Indian
• Marital Status: Married
• Religion: Hindu