PARVENDER KUMAR

Professional with strong track record in implementing solutions and driving successful project outcomes. Skilled in system configuration, process optimization, and user training. Known for effective team collaboration, adaptability, and consistently delivering results. Possess strong analytical skills, problem-solving abilities, and client-focused approach.

• English
• Hindi

• HRMS | Vendor Portal | ERP | CRM
• 15+ Years of Experience | MBA - IT & HR

• Lead workshops on current vs. future processes, driving solution design, business process mapping, and fit-gap analysis with global stakeholders.
• Define and document business requirements through collection, validation, and analysis, producing comprehensive technical specifications.
• Execute system configuration, customization, testing, and deployment to meet client objectives.
• Manage UAT sessions, deliver end-user training, and ensure continuous support throughout the project lifecycle.
• Provide mentorship and guidance to Implementation Consultants and newly onboarded team members.
• Collaborate seamlessly with cross-functional teams across multiple geographies.
• Proven track record of leading teams and managing several client projects simultaneously.
• Identify and leverage upsell opportunities during delivery to drive business growth.

• Expertise in preparing SRS, FRD, BRD, GAP Analysis, MOM, User Manuals, and Test Cases.

• Skilled in managing software projects with strong oversight of planning, execution, and deliverables.