Astute Technical Specialist brings background in telecom and personnel management. Offers strong attention to detail and dedication to quality. Collaborates smoothly with different disciplines to get delivery out on time and according to the customer requirements and business goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Technical Manager
HCL Technology Ltd
NOida
01.2022 - Current
Created detailed skill upgradation plans outlining timelines, milestones, deliverables, modes of training and resource requirements.
Guided in developing training materials for end users on new systems or applications.
Maintained up-to-date knowledge of telecom industry developments to assess training demands.
Ensured compliance with applicable regulations concerning security protocols.
Analyzed customer (internal) feedback data to identify trends and opportunities for improvement.
Managing finances and budgets.
Lead regular meetings with stakeholders to discuss progress on projects and capacity building.
Coordinated activities between vendors providing external services or trainings to ensure objective are met.
Planned and directed technical projects, ensuring deadlines were met.
Conducted interviews, hring drives, performance reviews of team members in order to identify areas needing improvement.
Training Specialist
NIIT LTD
Gurgaon
08.2015 - 01.2022
Delivered technical and product training for prestigious clients including Vodafone, Verizon, T-Mobile, and Sprint USA.
5G-NR and LTE specialist ,5G Planning and Optimization, 5G Radio Parameters and algorithms, Air-interface and System overview, 5G Signaling
LTE Planning, Counters and KPI, LTE Parameters (Basic/Advanced), LTE Air interface and EPC overview
Training delivery (Advance level) on NOKIA product line
(cBTS, LTE Airscale BTS, NCIR), Airscale feature testing workshop (tested features NB-IOT,LTE-M and enhancements), Airscale BTS installation, commissioning and O&M, Airscale BTS Troubleshooting, CBTS Commissioning and Integration, NCIR overview and workshop
Interacted with client to understand their requirement and provide customized solution
Prepared and verified the course outline as per the requirement of customer
Developed, modified, updated and customized course material
Scheduled training request from clients and internal customers
Ensured delivery 13 days of delivery per month for self and team
Managed competence development for Radio and Core trainers.
Sr. Technical Trainer
Mobilecomm Technologies Pvt Ltd
Gurgaon
05.2013 - 08.2015
Designed, developed, validated technical training courses in support of the understanding telecom technologies and telecom products with average 120 training days/year
Met with customers and provide training solution as per their requirements
Ensured the smooth delivery of self and the team
Monitored learning effectiveness, learning man-days per employee ( 10 trainers) and provide Return of investment report to customers
Technology overview and Air interface, Signaling and Protocol functionality testing, Planning & Optimization, Parameters (Basic & Advanced)
Training material development and delivery of NOKIA Multiradio BTS, FlexiBTS, mcRNC, mcBSC and IP FlexiBSC
Multicontroller BSC/multicontroller RNC/IP BSC installation and commissioning (Basic), Multicontroller BSC/ multicontroller RNC/IP BSC Operation and maintenance ( Intermediate), Multicontroller BSC/IP BSC Troubleshooting (Expert), MR BTS/FlexiBTS installation and commissioning (Intermediate), MR BTS/FlexiBTS Operation and troubleshooting ( Expert)
Supervised laboratory work and get it ready for hands-on training
Prepared online courses and Web snippets.
Technical Lead
HCL Technologies Ltd
Noida
07.2011 - 04.2013
Created and delivered remote training delivery on Acision VAS products
First-one in Acision project to propose, plan and successful deliver deployment workshop on VMs for internal engineer
Saved travelling cost and time for 15 engineer by avoiding KT in Czech republic at local lab equipment
Developed curriculum, course outline and prepare teaching materials as per the training requirement from Various esteemed clients Telephonica, Movistar and Digicel
Customized the courses and modification of lab/VM to support customer specific use cases
Prepared, administered and marked (pre training and post training) tests to evaluate students' progress and to analyses their expertise
Provided support to project and deployment team in commissioning and up gradation of products on client sites remotely
Sopported AAG and SMSC deployment in Saudi Arabia (remotely)
Supported Mplus upgrade for Singtel (remotely).
Telecom Consultant
NIIT Technologies Ltd
New Delhi
02.2010 - 07.2011
Delivered technical training for telecom products (Installation, Commissioning, Configuration and troubleshooting) for clients to NOKIA (approx
100 days/ year)
Product line included FlexiBSC, IP BSC, mcBSC, mcRNC, Flexihopper
NOKIA NodeB, Flexi BTS, UltraBTS and Multiradio BTS
Other trainings included WCDMA Overview, Air interface, GPRS and GSM fundamentals
DX200 and IPA 2800 platform based training
SS7 and Sigtran protocal training
Training programs may be classroom seminars or online trainings, theoretical or practical
Prepare course outline, agenda or training material if required
Prepare online courses and question bank for assessment of participants
Prepare and mark tests and papers (before and after training) to evaluate students' progress
Compiling training feedbacks and test results for quality analysis.
Assistant Manager
Idea Cellular Ltd
Noida
07.2009 - 01.2010
Managed team of 6 telecom engineers, 5 electricians and 2 rigors
Planned and managed maintenance and upgrade procedure for BSCs and call testing for new features
Delegated tasks as per team members capability and roles
Maintained regular backups of vital network elements (transmission nodes, FIUs and Radio network controllers)
Understood and reported root cause analysis of the problem and assign job to concerned person
Planned project activities for installation of new sites for capacity expansion
Installed over 100 sites under my supervision
Provided transmission PDH capacity for new sites
Coordinated with peer department to solve network issues and work on change notes
Managedg network element swap project in North Central delhi (Swapping ultra BTS with high capacity FlexiBTS)
Managed and led projects like installation of mobile sites (coverage of wheels) and completing them within timelines.
Sr. Engineer
Idea Cellular Ltd
Noida
06.2006 - 07.2009
Installed, commissioned and integrated Base Station Controllers FlexiBSC 3i, FlexiBSC 1000/2000
Installed, tested and maintained all types of BTS, transmission nodes and ECI MUXs in cluster
Checked and rectified alarms regularly, maintain and adhere to operational procedures and complete appropriate documentation
Regularly Plan and upgrade hardware and software of BSC upgrade and patch installation
Installed, Commissioned and Tested Operation of Nera and Ceragon STM1 & STM 4 Backbone links
Plannied and implemented transmission loop shift to enhance/offload transmission capacity
Analyzed and recorded test results.
Diploma Engineer Trainee
Idea Cellular Ltd
Noida
06.2005 - 06.2006
Maintained and upgraded 70 sites in North-Central Delhi region
Installed, tested and maintained of Nokia Ultra-Site, Connect and Metro BTS sites
Troubleshoot and rectified alarms regularly, maintain and adhere to operational procedures ensuring 99% availability
Network capacity expansion by addition of New TRX or addition of E1
Ensured regular maintenance or telecom equipment and cables to provide 99.99% availability
Upgraded all sites from GSM only to GPRS and then Edge enable by swapping and addition of hardware
Education
MBA - Information Technology
NMIMS
Mumbai
01-2024
Bachelor of Engineering - Electronics & Telecommunication