I am seeking an opportunity to work with an Organization which provides an environment where challenges are welcome, knowledge is valued and hard work is rewarded
Overview
8
8
years of professional experience
2
2
Languages
Work History
ISD/Store Manager
Lenovo India Pvt Ltd
11.2023 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Collaborated with team members to meet and exceed monthly sales targets consistently.
ASE
ASUS INDIA PVT LTD
04.2023 - 10.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Collaborated with team members to meet and exceed monthly sales targets consistently.
IT SEC
SAMSUNG INDIA ELECTRONICS PVT LTD
10.2022 - 03.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Collaborated with team members to meet and exceed monthly sales targets consistently.
ISD
Lenovo India Pvt Ltd
09.2021 - 08.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Collaborated with team members to meet and exceed monthly sales targets consistently.
SEC
QUESS CORP LTD.(SAMSUNG STORE)
11.2017 - 08.2020
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Completed point of sale opening and closing procedures.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Site Accountant Cum Store Manager at Rudranee Infra - Manisha Construction (JV)Site Accountant Cum Store Manager at Rudranee Infra - Manisha Construction (JV)