Pavan Gajjala
Salesforce Developer
Hyderabad,TG
Summary
- 3.3 years of experience as a Salesforce Developer with expertise in Administration, Development, Lightning Aura, LWC, Integration, and Deployment.
- Proficient in customizing Salesforce Sales and Service Clouds, with hands-on configuration of standard and custom objects.
- Experience with business process automation using Process Builder, Flows, and Approval Processes.
- Proficient in developing Reports and Dashboards for business analytics.
- Sound knowledge of Apex, SOQL, SOSL, and Salesforce governor limits.
- Expertise in Salesforce configuration including Profiles, Roles, Record Types, Page Layouts, Validation Rules, and User Management.
- Data migration experience using Data Loader and Import Wizard.
- Hands-on with Apex Triggers, Batch Apex, Scheduled Jobs, and Asynchronous Apex.
- Strong understanding of Security & Sharing Model, OWD, and Role Hierarchies.
- Familiar with REST/SOAP APIs for third-party integrations.
- Proficient in Visualforce, JSON, and front-end technologies (HTML, CSS, JavaScript).
- Experience using tools like JIRA and Jenkins for Agile and CI/CD workflows.
- Source control experience with Bitbucket and Git.
Overview
3
3
years of professional experience
Work History
Salesforce Developer
DHL The Range
Bristol, England
06.2022 - 10.2024
- Developed and customized solutions on Sales and Service Cloud to support logistics and parcel tracking workflows.
- Designed and implemented Batch Apex for mass processing of shipment and delivery data.
- Built Lightning Components for delivery scheduling, issue tracking, and partner communication.
- Integrated Salesforce with internal logistics applications using REST APIs.
- Created custom objects and validation rules to align Salesforce functionality with business requirements.
- Implemented Flows and Process Builders to automate package routing and status alerts.
- Contributed to CI/CD pipeline using Git and Jenkins for automated deployments.
Salesforce Developer
NestAway Technologies Pvt. Ltd
Hyderabad, India
06.2018 - 08.2019
- Developed custom applications for property listing, tenant onboarding, and rent management using LWC and Apex.
- Built guided Flows for tenant support agents to manage service requests, document verification, and lease agreements.
- Integrated third-party KYC services and rent payment gateways with Salesforce.
- Created reports and dashboards to track occupancy, rent dues, and maintenance SLAs.
- Worked on automating lease expiry alerts and document renewal reminders using Flows and Triggers.
Education
MBA - General Studies
Cardiff Metropolitan University
Wales, United Kingdom06-2022
Bachelor of Information Technology - Information Technology
St Joseph's College
Hyderabad, India06-2018
Skills
- Salesforce administration
- Apex development
- Agile methodology
- Visualforce pages
- Lightning components
- Data migration
- Object-oriented programming
- Process automation
- Workflow management
- User interface design
- CRM workflow development
- Salesforce component development
- Salesforce APEX and visualforce
Projects
PRM (Patient Relation Management) – Narayana Health
- Developed patient booking/rescheduling functionality via Guided Flows.
- Integrated CTI and implemented Omni-Channel for call center optimization.
- Built Apex triggers and custom components for appointment lifecycle tracking.
- Led the integration of third-party apps into Canvas App.
- Maintained data quality using de-duplication and Data Loader tools.
- Designed custom solutions for consumer and SME loan processing.
- Implemented Batch Apex and Trigger-based validation for loan data.
- Integrated Salesforce with APIs for document verification and loan tracking.
- Customized Page Layouts, Record Types, and Lightning Components for various loan types.
- Automated loan disbursal steps using Flow and scheduled processes.
Timeline
Salesforce Developer
DHL The Range
06.2022 - 10.2024
Salesforce Developer
NestAway Technologies Pvt. Ltd
06.2018 - 08.2019
MBA - General Studies
Cardiff Metropolitan University
Bachelor of Information Technology - Information Technology
St Joseph's College