Pavani Shree
Chennai
Summary
Efficient Process Associate known for high productivity and ability to efficiently complete tasks. Possess skills in process optimization, data analysis, and workflow management. Excel in communication, problem-solving, and time management, ensuring seamless operational flow and enhanced team collaboration.
Overview
3
3
years of professional experience
Work History
Process Associate
Mr. cooper
Chennai
05.2021 - 11.2023
- Managed a high volume of loans while maintaining strict attention to detail, and consistently meeting deadlines.
- Leveraged excellent interpersonal skills when interacting with clients, building rapport and trust throughout the entire lending process.
- Assisted in the development of training materials for new hires, improving the onboarding experience and knowledge retention.
- Worked effectively in team environments to make the workplace more productive.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Delivered monthly reports include MIS data in a timely manner to the management.
Education
MBA - Financial Services
Anna University
Chennai, India12-2024
CMA - Final
The Institute of Cost Accountants of India
ChennaiSkills
- Process analysis
- Process documentation
- Quality assurance
- Operational support
Accomplishments
- Collaborated with the team of three in the development of Process Automation.
- Received Monthly Best Performer Award 3 times
- Member of funkteers club
Languages
Tamil
First Language
English
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Timeline
Process Associate
Mr. cooper
05.2021 - 11.2023
MBA - Financial Services
Anna University
CMA - Final
The Institute of Cost Accountants of India
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